TravelOnEase is an Indian online travel company founded in 2017. the company provides online travel services including Flight tickets, Visa, Domestic and International holiday packages, hotel Reservations, and Rail(IRCTC) and Bus tickets. We are Offering Tailor-Made Holiday Packages exactly the way you want. It is registered from Govt. of Himachal. We have a team of professionals who has experience and complete knowledge of of tourism in India. We have established a strong network of travel agents, franchises, transporters and hoteliers to make hassle free arrangements for its customers We are ... read more
TravelOnEase is an Indian online travel company founded in 2017. the company provides online travel services including Flight tickets, Visa, Domestic and International holiday packages, hotel Reservations, and Rail(IRCTC) and Bus tickets. We are Offering Tailor-Made Holiday Packages exactly the way you want. It is registered from Govt. of Himachal. We have a team of professionals who has experience and complete knowledge of of tourism in India. We have established a strong network of travel agents, franchises, transporters and hoteliers to make hassle free arrangements for its customers We are consistently involved in providing easy and reliable travel solutions and travel services. We always focused on customer satisfaction and security. read less
Address
Kamla Niwas, Kangana Dhar, BCS, Phase 3, New Shimla, Shimla, Himachal Pradesh 171009 , Shimla, 171009, India
What's Good: Shubham and Kewal were off great help during th kie trip and it is nice to have a support that is active 24×7 in a different states.
Excellent
Lovepreet Singh - Karnāl
Trip For:
Rated 5/5 on Mar 2025
What's Good: We had an amazing experience with Travel on ease on our trip to Himachal. Right from the airport pickup all the way till drop off, our travel needs were taken care by the team. The drivers were incredibly friendly and helpful. The stays were lovely and we had little to no complaints during our stay. Kudos to the team.
excellent
Sagar Wagh - India
Trip For: Shimla, Manali, Kullu
Rated 5/5 on Mar 2025
What's Good: It was an amazing and excellent experience ...One of my best trip till now. Thanks Travelon Ease What's Not Good: everything was good
Very Poor
AVINASH KISHANRAO UCHALE - Bengaluru India
Trip For: Manali, Shimla, Kasol
Rated 1/5 on Mar 2025
What's Not Good: From rating you can imagine what kind of experience I would have from this travel engine going straight forward to the point please don't off this agent the travel I choose is travel on is which is bad that a lot of take people send that the girl the cable the cells person will destroy your journey and your plan.
To explain in brief there are have described the lights that bees travel people told me
First lie is that we will send the hotel vouchers within 15 days after you make first installment
Believe me I got my travel vouchers one day before departure and after three months after I make an first installment
The second live will provide a good quality of service the best driver local driver who will having the could knowledge about the location and area
The driver was pathetic arrogant responsible I don't have any words from his name is Mohan Kumar I haven't see seen such kind of driver in my life he don't even know what are the places in Manali Shimla and Kullu to visit rather than I would have to guide the driver that visa the places are there in Manali please go there and proper step so we can have a enjoy
Driver don't know what can I say now about driver I don't have words
The hotel owners are asking you for the payment because the travel agent hasn't made any payment to the hotel owners why I have to follow with me as I have already paid the total payment from my other travel triangle app that travel agent should take follow up and make the payment but the owner is asking me that we have not received payment and you can't check out what kind of service how they can hold me that travel agent hasn't make a payment to them and their asking me like that and I have to call the travel agent because from the hotel owner I have to back the travel agent that please make payment I have to check out and I have to go to the next destination
The third lie is that even even for the driver payment I would have have to call to the travel agent that please make payment for the driver because the driver is not going from that point he has stopped vehicle he is arguing with that the vehicle will move from here only when the travel agent make payment I have a flight on 3:30 p.m. I have to reach by there but travel was not listening if you want to call your trip then please go with this company if you have any doubt to me on this number I will guide you and I will tell you that how bad company
Very Poor
Deepak D Mane - Bengaluru India
Trip For: Shimla, Manali, Himachal Pradesh
Rated 1/5 on Mar 2025
What's Good: Nothing What's Not Good: Don't go with their package.. they never follow the commitment..
- Hotel was not booked.. changed room twice
- Payment term they decide own.
- Driver is behaviour is not good and they were not supporting at all.
- They don't receive phones many times
- They will not allow to checkout from hotel if you not pay as they said not par decided
- Many more
We able enjoy only because, we have to ignore their services. If you want happy travelling. Please don't go with them. They give lots of commitment compared to other. But they don't follow this.
Excellent
Subhashrozra Subhashrozra - Bengaluru
Trip For:
Rated 5/5 on Mar 2025
What's Good: I used Travel on ease to book our honeymoon to Himachal and the experience was very seamless and amazing. The staff was easily available and approachable for any queries and all the information regarding the trip was provided promptly. I highly recommend Travel on ease for booking vacation packages.
Poor
Mohd Aamir - Bengaluru India
Trip For: Dalhousie, Dharamsala, Himachal Pradesh
Rated 2/5 on Mar 2025
Excellent
Parvesh Dahiya - Bengaluru
Trip For:
Rated 5/5 on Mar 2025
What's Good: Excellent Thailand Trip Planning!
Had an amazing Thailand trip, all thanks to Travel on ease. Everything from visa, to hotel stays and sightseeing was perfectly arranged. Their team was always responsive and ensured a hassle-free journey. Highly recommend them for a smooth and memorable travel experience!
Special Thanks to Neha ji from Travel on ease for going out of her way and making our anniversary so special and entire trip seamless.
Mr Chander bhan- For helping out with the best cab services as per my requirement and for being super responsive answering all the queries about itinerary..
Excellent
Sanjeev Kumar - Bengaluru
Trip For:
Rated 5/5 on Mar 2025
Excellent
Soni Kishan - Shimla
Trip For:
Rated 5/5 on Feb 2025
What's Good: Service is good What's Not Good: Hotel The Honywood servise very bad
Excellent
Lavish Jangra - Karnāl
Trip For:
Rated 5/5 on Feb 2025
What's Good: This was the second time we booked Travel on ease...Hotels were good especially in Nainitaal & Jim Corbett the view from hotel was awesome.. We had an unique experience in the tour..
"It was a great experience with travel on ease. Special thanks to our tour manager Sahil . They managed everything very well and helped us in every way..
I suggest that if u want to plan trip u contact Sahil which is best and helpful forever, also He give us best package also which more important that he guide and all time support for our best trip , so I recommend contact Sahil from Travel on ease for plan best trip..
Enjoyed the trip. Have a great time as the trip was well planned. I will recommend to contact him for further tours...
Excellent
Mangesh Sonsale - Pune
Trip For:
Rated 5/5 on Feb 2025
What's Good: Yet another memorable trip to Himachal. 6 days 5 night (Shimla, Manali, Dharmashala, Amritsar). This was my first group trip with Travel On Ease. Honestly i was bit sceptical initially but Kamlesh ensured every single point has been taken care. Hassle free, trusted agents, fine hotels and easy payment process. Thank you very much Kamlesh for assisting through the process. Kudos for arranging everything so well. It would be incomplete review without taking our driver Jeevan Dhiman jis name. I must say what a professional driver not a single complaint throughout the tour. I must recommend few names for sure..Driver Jeevan ji and Travel On Ease ( Kamlesh). Thanks for the wonderful memory What's Not Good: Communication to be improved few hiccups, Followups required,
Excellent
Amol Gawde - Pune India
Trip For:
Rated 5/5 on Feb 2025
Excellent
Raj Jadhav - India
Trip For:
Rated 5/5 on Jan 2025
What's Good: Cab service is excellent. We have visited many places due to good information of places to driver. What's Not Good: Good Memories
Excellent
pankaj verma -
Trip For:
Rated 5/5 on Jan 2025
What's Good: I recently booked a trip through Travel On Ease, and I must say the experience was absolutely fantastic! A special shoutout to Kamlesh ma'am who went above and beyond to ensure our trip was seamless, well-organized, and affordable.
Everything, from the itinerary planning to execution, was flawless. Kamlesh ma'am was incredibly professional, attentive, and quick to address any concerns. An incident that truly highlighted her dedication was when we accidentally left our wallet in a taxi. We were terrified, but Kamlesh ma'am acted swiftly and efficiently, coordinating with the local team to retrieve the wallet within just 15 minutes. Her prompt action saved us from what could have been a nightmare!
The trip itself was well-curated, with great attention to detail, making it an unforgettable experience. I highly recommend Travel on ease and especially Kamlesh ma'am to anyone planning to visit a domestic or international destination. Thank you for such a wonderful journey! What's Not Good: I recently booked a trip through Travel On Ease, and I must say the experience was absolutely fantastic! A special shoutout to Kamlesh ma'am who went above and beyond to ensure our trip was seamless, well-organized, and affordable.
Everything, from the itinerary planning to execution, was flawless. Kamlesh ma'am was incredibly professional, attentive, and quick to address any concerns. An incident that truly highlighted her dedication was when we accidentally left our wallet in a taxi. We were terrified, but Kamlesh ma'am acted swiftly and efficiently, coordinating with the local team to retrieve the wallet within just 15 minutes. Her prompt action saved us from what could have been a nightmare!
The trip itself was well-curated, with great attention to detail, making it an unforgettable experience. I highly recommend Travel on ease and especially Kamlesh ma'am to anyone planning to visit a domestic or international destination. Thank you for such a wonderful journey!
Excellent
YATIN KUMAR -
Trip For:
Rated 5/5 on Jan 2025
What's Good: It was a wonderful family trip to Himachal, which will always be cherished.
Mr. Shubham from Travel On Ease understood our requirements. We had both our parents who are 75 years along with us. When I told Shubham that we want a trip which should be relaxing , comfortable and still able to visit all the important sightseeing such that my parents don't get tired, so he understood it and designed a good itinerary.
A well planned, well executed trip.
Thank you Travel On Ease.
Again, it was a memorable, awesome and fantastic trip organized by team Travel on ease.
Thank you!!
Excellent
Different One -
Trip For:
Rated 5/5 on Jan 2025
What's Good: We had an absolutely amazing experience with Travel On Ease organizing our trip to Uttarakhand! From the very beginning, they were very professional, attentive, and incredibly helpful in planning every detail of our trip.
The itinerary was perfectly tailored to our interests, and we were able to explore all the best spots on the destination.
whether it was relaxing on beautiful mountains, visiting cultural landmarks, or experiencing the adventure of ATV and river rafting.
Highly recommend their services for anyone looking to travel hassle-free and in style..
Excellent
Surinder Pal -
Trip For:
Rated 5/5 on Jan 2025
What's Good: Travel on ease turned my Himachal vacation into a dream come true From seamless planning to breathtaking resorts, every detail was perfectly managed. The team provided exceptional service, ensuring a hassle-free experience throughout. Whether it was lounging on pristine river, enjoying luxurious accommodations, or indulging in delicious cuisine, every moment was pure bliss. Highly recommend Travel on ease for an unforgettable getaway ?✨
Excellent
Bona Surya -
Trip For:
Rated 5/5 on Jan 2025
Excellent
Ramya Srinivas - India
Trip For: Manali
Rated 5/5 on Jan 2025
What's Good: We booked travel on ease for 7days trip to Kasol-Kullu-Manali and Shimla. It was pleasant experience hotels booked by Kamlesh for us were excellent in terms of stay and food. Our trip driver Mr.vinayak ji was helpful in making our trip smooth and informative.
Overall our experience with travel on ease was excellent and really looking forward to book with them again for our next trip.Thank you Kamlesh and travel in ease What's Not Good: One of the hotel we stayed in was white stone resorts, this hotel’s staff were very ignorant and not so welcoming. The food was very average here. This was the drawback, apart from this everything else was perfect.
Excellent
prakash Tashildar -
Trip For:
Rated 5/5 on Jan 2025
What's Good: Driver response was very good, outstanding performance
Excellent
Niraj Madaan -
Trip For:
Rated 5/5 on Jan 2025
What's Good: The tour with the Travel on ease was a great experience. Thanks Travel on ease for arranging everything so perfectly without any glitches.
People/ supporters there were punctual.
The hotel at Shimla didn't meet our expectations. That was the only inconvenience we faced.
We were all students in the group, every one enjoyed this trip completely and this wouldn't have been possible without Travel On Ease.
Finally, a big thanks to Mr Chander bhan Sir for making it all happen for us. Great efforts were made by him in all aspects.
Thankyou Travel on ease. Surely, you will be our travel partner for all our future trips.
Excellent
Govind Jangra -
Trip For:
Rated 5/5 on Jan 2025
What's Good: It was a wonderful family trip to Himachal, which will always be cherished.
Mr. Shubham from Travel On Ease understood our requirements. We had both our parents who are 75 years along with us. When I told Shubham that we want a trip which should be relaxing , comfortable and still able to visit all the important sightseeing such that my parents don't get tired, so he understood it and designed a good itinerary.
A well planned, well executed trip.
Thank you Travel On Ease.
Again, it was a memorable, awesome and fantastic trip organized by team Travel on ease.
Thank you!!
Good
Raghu Reddy -
Trip For:
Rated 4/5 on Jan 2025
What's Good: The trip to Manali and Shimla was a mixed experience. While the scenic beauty of both destinations was captivating, some aspects of the trip fell short of expectations.
Positives:
The accommodations were reasonably priced and comfortable.
Our guide-cum-driver was friendly and accommodating, which made the journey more pleasant.
Overall, while the natural beauty of the destinations made the trip worthwhile, the organizational aspects left much to be desired. I would recommend carefully choosing your travel agency and itinerary for a better experience. What's Not Good: The trip to Manali and Shimla was a mixed experience.
Negatives:
The activities offered were not worth the money spent and felt underwhelming.
Communication with the travel agents was a hassle, as they were unresponsive at crucial times.
Overall, while the natural beauty of the destinations made the trip worthwhile, the organizational aspects left much to be desired. I would recommend carefully choosing your travel agency and itinerary for a better experience.
Excellent
Sandeep Kumar -
Trip For:
Rated 5/5 on Jan 2025
What's Good: Super good experience in our first trip to Himachal Huge thanks to Sujal sir you really made the trip wonderful.. Thank you so much....And special thanks to Chander bhan uncle for his 24 hours transportation services. His driver was amazing and due to snow we stuck in Solang, he can by himself with 4*4 cab to rescue us. we felt really safe we will meet you soon in the next trip.
Excellent
Sandeep Kumar -
Trip For:
Rated 5/5 on Jan 2025
What's Good: It was one of the best decisions to choose Travel on ease. Definitely recommending it.
Excellent
Vishwas Sharma -
Trip For:
Rated 5/5 on Jan 2025
What's Good: Really loved the overall experience with Travel on ease. Dharta ma’am who assisted us from day 1 was very helpful and made the best possible itinerary for us to ahead with. Post confirmation, Kewal from the onboarding team was very interactive and grounded at the same time. Post reaching to our desired destination Himachal our driver Virender( Chanderbhan ji) was just superb from day 1 until we headed back to Mumbai. He was more than just a driver would rather consider him an elder brother, a very good friend and a brilliant guide & a photographer. All in all liked each & everything to the core. Anyone planning for a trip domestic or international. Travel on ease is worth going ahead with.
Thank you
Excellent
DevD - India
Trip For:
Rated 5/5 on Jan 2025
What's Good: This review is for their driver Mr Anil... i got their company's car.. driver cun guide Anil bhai is superb What's Not Good: I didn't like the food at hotels, else everything was fine
Excellent
sanket painoli -
Trip For:
Rated 5/5 on Jan 2025
What's Good: Very well managed with a very cordial staff
Good
SAGAR BIRARI -
Trip For:
Rated 4/5 on Jan 2025
What's Good: Proper communication with customer What's Not Good: I booked hotel in dharmshala 4 star but they provide 3 star that is the dispointing thing I not like other vise all arrangements Good
Good
Spruha Thaware - India
Trip For: Manali, Kasol
Rated 4/5 on Jan 2025
What's Good: The good thing about the entire trip was the driver who was assigned, Chandraban ji made the trip more fun with all the stories and amazing driving skills…! He made sure that we visit all the super cool places and ate all the amazing food on our way. Best thing he was always just a call away and managed to keep us safe. Overall had an amazing experience. :) What's Not Good: Basic niknaks…! But manageable.
Excellent
vijendra kumar -
Trip For:
Rated 5/5 on Jan 2025
What's Good: Hi there,
We been bail 7days 6nights, we covered many places and seen beautiful scenes in this mountains,
Especially we want to thank you Touristor guide his name Sujal, we cover many places out of itinerary and Travel on ease is very big trusted organization. I will suggest to this company to my friends. Also Mr Goswami gave a amazing transportation. From starting airport pickup to dropping off at airport they took beautiful care about us.
Thank you so much Travel On Ease
Excellent
Ajit Rathor - India
Trip For: Manali
Rated 5/5 on Jan 2025
What's Good: I am happy for their service. What's Not Good: I have enjoyed my trip. I don’t have any reason
Excellent
Shaji - India
Trip For: Shimla, Manali
Rated 5/5 on Jan 2025
What's Good: The well planned itinerary helped us to enjoy the places. Once the trip started, Travelon Ease provided good support and guide. Experienced snow fall on the first day itself that will be cherished for ever. Travelon Ease helped us with last minute change in the itinerary, due to closure of road to solang. What's Not Good: Nothing specific, however, post booking communications could have been better. Could not visit Solang as the road was closed, our bad luck.
Very Poor
Ajay Kumar Garg - India
Trip For: Dalhousie
Rated 1/5 on Jan 2025
What's Good: Nothing What's Not Good: Travel management is very poor
Travelon Ease replied:
16 Jan 2025
Dear Ajay,
Thank you for bringing your concerns to our attention. At Travel On Ease, we prioritize delivering seamless travel experiences, and we sincerely regret that we did not meet your expectations on this occasion.
Your feedback is invaluable, as it helps us identify areas for improvement. We would love the opportunity to address your concerns and make things right. Kindly share more details about the challenges you faced so we can investigate and resolve them promptly.
Please feel free to reach out to us directly . Rest assured, we are committed to ensuring your satisfaction and enhancing our services moving forward.
Warm regards,
Travel On Ease
Excellent
Kamlesh Kumar -
Trip For:
Rated 5/5 on Jan 2025
What's Good: First of all thanks to Travel on Ease and Neha Gagulia Ma'am who arranged our 4 days trip from Delhi to Manali. It was a great and unforgettable experience for us. The hotel accommodations was excellent with Best view and food was delicious ?. Private cab was provided to us to cover all the visiting places and Cab driver was so humble with us. Neha Gagulia Ma'am helped us every time whenever we required.
I highly recommend to book through Neha Ma'am on Travel on Ease for Manali trip.
What's Good: Nothing to like What's Not Good: No proper response from travel ease. They booked worst ever hotels for us and very bad driver. We could not see any location properly in the itinerary. Driver not aware of the location. Hotel six seasons regency in Manali is worst and the staff are rude. Sahil and Neha from Travel ease are not responsive and they disconnect our calls in the middle while communicating our problems. They never give attention to our issues. They want only money. After paying money, they don't care. I don't recommend travel ease and don't recommend holidify as well because of giving such a bad travel agency reference.
Travelon Ease replied:
16 Jan 2025
Dear Ajay,
We sincerely apologize for the experience you had during your trip. This is not the standard of service we aim to provide, and we deeply regret the inconvenience caused to you.
We understand your concerns regarding the hotel arrangements, the driver's knowledge, and the lack of responsiveness from our team members. Please know that we are investigating this matter thoroughly and will take corrective action to ensure such issues do not occur again.
Your feedback is invaluable, and we take it seriously to improve our services. If possible, we would like to connect with you directly to better understand the situation and work on a resolution. Please feel free to reach out to us at 9816104035.
We truly regret the disappointment caused and are committed to ensuring better experiences for all our customers in the future.
Warm regards,
Adarsh
Travel On Ease
Excellent
ajay Sharma -
Trip For:
Rated 5/5 on Jan 2025
I had a great experience with Travel On Ease Tour Agency for my trip to Manali and Kullu. They handled everything perfectly – from booking an amazing hotel to arranging a polite and punctual cab driver. The hotel was clean, cozy, and the staff was friendly. Our driver made sure we visited all the places we wanted and even suggested a few hidden spots. The whole trip felt seamless and stress-free. I’d definitely recommend them for a hassle-free travel experience!
Trip For: Manali, Kasol, Kullu, Manikaran, India, Himachal Pradesh
Rated 5/5 on Jan 2025
What's Good: Booked package through neetu and it was great experience travelling with travel on ease
Good
Gopal Kumar - Delhi India
Trip For: Manali, Shimla
Rated 4/5 on Jan 2025
What's Good: It was nice experience. Hotel services were good. Transport facility was good. Covered all places mentioned.
Excellent
manish sauriyal -
Trip For:
Rated 5/5 on Jan 2025
Travel on Ease guided us throughout our trip starting from the customised itinerary for ZIBHI and Tirthan valley, providing us an experienced cab driver and great hotel stays at ZIBHI. I would personally recommend Mr. Sujal from Travel on ease as your travel consultant to HP.
Excellent
Rohith Raj - India
Trip For: Manali, Kullu
Rated 5/5 on Jan 2025
First I would like to thank you Kamlesh and Adarsh for well organized my trip was on 13/12/2024 to 19/12/2024.
They have taken complete responsibility for Flight, Hotels and Cab service entire my trip to Delhi, Shimla and Manali.
Driver Ravinder Pal was excellent in driving and locations places. I took 3 star hotels with nice View points buffet breakfast and Dinner.
As they promised in itinerary completed the trip and dropped Delhi Airport. And one thing I can appreciate the response for the calls, Driver on time in it.
Thanks and Appreciate entire travel on Ease team owning my trip including flight, Hotels and private Car service.
???
Without thinking you can choose travel on ease ✈️??
Excellent
Sarika Rana -
Trip For:
Rated 5/5 on Jan 2025
What's Good: Good
Excellent
Queen Ashima -
Trip For:
Rated 5/5 on Jan 2025
What's Good: Good, we hired a taxi from Shimla to Manali...
Prices are little higher but services are nice What's Not Good: We have wait for 20 minutes at station
9 days was perfect. But on 10th day when we asked them that we want to visit wagah border for 2nd time as previous day we couldn't see from start they were not ready asked us to pay extra. My point was we missed completely dalhousie because it was snowing
We asked as a compensation. But they were not ready to do that for 60km up and down together. Worst behaviour. Will you refund money for dalhousie because we dint see anything? No. Sooo much argument happened on that 10th day. Our mood was totally off. Worst worst worst. We paid extra later because they blackmailed saying they won't pay hotel bill. So they wanted us to get stuck their and miss our flight. And driver was ok in guiding... but was Always on phone. 99% of times on phone. Single hand driving. Its sooo scary. He might be expert but still need to follow rules at least some times. Worst experience by the end. I have put above.
Very Poor
Niket - Mumbai India
Trip For: Manali, Shimla
Rated 1/5 on Jan 2025
Terrible Service – Avoid This Travel Agent!
I strongly advise AGAINST booking with this travel agent. I found their contact through Holidify, but my experience has been TOTALLY disappointing. Please read my review and others before making any decision.
Timeline of My Experience:
1. Payment Issues (12/11/2024): I made the payment on 12/11/2024 for 4-star hotels that were mutually agreed upon. However, after receiving the payment, Kewal stopped responding to my messages, as evident in our chat history. Sahil also stopped providing proper responses and ignored my queries. I had to follow up with them almost daily for over a month just to get my booking confirmation.
2. Downgraded Bookings: After a month of continuous calls and messages, I finally received confirmation, but the hotels booked were 2-star or lower—completely different from what was promised.
3. Overpriced Rates: Their rates are highly inflated, charging nearly 2.5 times the actual price. You can book the same or better accommodations at much cheaper rates elsewhere.
4. Final Recommendation:
DO NOT BOOK with this travel agent. Their lack of professionalism, poor service, and overcharging make them highly unreliable. Save yourself the trouble and look for better alternatives!
Terrible Service – Avoid This Travel Agent!
Travelon Ease replied:
16 Jan 2025
Dear Niket,
Thank you for sharing your feedback. We deeply regret that your experience did not meet your expectations, and we would like to clarify the situation to address your concerns.
You initially booked an 09-day holiday covering Shimla, Manali, Dharamshala, and Dalhousie. However, during the tour, you requested to cancel Dharamshala and Dalhousie and an extended stay in Manali, which led to changes in the original itinerary. We understand the inconvenience this caused and sincerely apologize for any miscommunication that may have occurred during this time.
Regarding the hotel refunds, unfortunately, last-minute changes meant the hotels were unable to provide a full refund as per their policies. The partial refund received was used to arrange and extend your stay in Manali, ensuring you had accommodations during this unexpected change.
We acknowledge your frustration and will work towards improving how we handle such on-tour modifications to ensure clearer communication and better support in the future. Your feedback is invaluable in helping us enhance our services and avoid such situations moving forward.
If there are any additional details you’d like to discuss, please feel free to contact us directly . We sincerely hope to have the opportunity to serve you better in the future.
Warm regards,
Sujal
Travel On Ease
Very Poor
Arpit Dwivedi - Mumbai India
Trip For: Spiti
Rated 1/5 on Dec 2024
Not like but only thing they have is transport guy attending the calls that's it.
It's a spam guys, please do not book from this. They can cut the nights automatically, if you stuck in some situations 0 help. Person involved in was kewal, sahil.
I have booked for 7N8D from which they gave 5N,another 1N I paid from my pocket which they don't count as I got stuck in weather conditions and it's not their responsibility as per them.Also they didn't even complete the places which was requested on itinerary.
Plus they reduced one night without prior information and asking to book hotel on your own pocket as they don't care about your itinerary which you paid for.
Guy Kewal and sahil are like illiterate and non properly educated they talked like they have given money and I am begging for free services. Such unprofessional team and company.
don't fall on positive reviews trap.
Biggest mistake of my life by choosing this company. I am sure this company will close soon as they have 0 care and respect for customers.
Travelon Ease replied:
16 Jan 2025
Dear Ajay,
We are truly sorry to hear about the challenges you faced during your trip, especially due to the unforeseen weather conditions. While we strive to ensure every trip goes as smoothly as possible, some situations, like heavy snowfall, are beyond our control and can disrupt travel plans.
Regarding the hotel refunds, we regret that the hotel could not provide a full refund under their policies. However, we used the partial refund received to arrange alternative accommodations for you at a different destination. Our primary goal was to ensure your safety and comfort despite the weather-related challenges.
We apologize if this caused any inconvenience and understand your frustration regarding the adjustments to the itinerary and other arrangements. Your feedback about our team and services is being taken seriously, and we are working to improve communication and support during such situations.
Please know that we value your feedback and are committed to learning from this to provide a better experience for all our customers in the future. If there’s anything further you’d like to discuss, feel free to reach out to us directly
Thank you for sharing your experience, and we hope to have the opportunity to regain your trust.