The RAINTREE HOLIDAYS is One of The Premium And Expert Travel Agent In South India Kerala.
We Provide Custom-Designed Holidays Offering Quality Holiday Packages For The Discerning, Quality-Conscious Traveller
.
Raintree Holidays Is An Inbound & Outbound Tour Operator.
Our Service :-
• Hotel Accommodation
• Transportation
• Land Tours
• Ship Cruise
• Backwater Tourism
• Wild Kerala Tours
• Adventure Tours
• Eco Tours
• Youth Tours (Very Special Package From Us)
• Honeymoon Tours
• Weddings
• MICE
• Domestic Flight (Air Taxi, Balloons & Helicopter). ... read more
The RAINTREE HOLIDAYS is One of The Premium And Expert Travel Agent In South India Kerala.
We Provide Custom-Designed Holidays Offering Quality Holiday Packages For The Discerning, Quality-Conscious Traveller
.
Raintree Holidays Is An Inbound & Outbound Tour Operator.
Our Service :-
• Hotel Accommodation
• Transportation
• Land Tours
• Ship Cruise
• Backwater Tourism
• Wild Kerala Tours
• Adventure Tours
• Eco Tours
• Youth Tours (Very Special Package From Us)
• Honeymoon Tours
• Weddings
• MICE
• Domestic Flight (Air Taxi, Balloons & Helicopter). read less
Address
ABM Tower , Kaloor , Cochin., Kochi (Cochin), 682017, India
Raintree Holiday:- A horrible Journey experience
I just experienced the unbelievable services from Raintree holidays…. A madam from Raintree Holidays called me when I was searching for the kerala package… she made me convinced with her believable but false commitments about their services… which were
1. We provide the best hotels no one can provide within the price range which we are providing.
2. You will definitely get the Budget hotels in the rates below than ours.
3. We will provide you the driver having good knowledge of Hindi and English (which is an advantage for North Indians visiting in Kerala)
4. You will not have any complaint about hotels as well as transportation service… even you will feel amazed.
This all was a trap because everything was just opposite of that:-
First about Driver
1. Driver came to pick us up after 2 hours of scheduled time and kept us waiting at airport.
2. When we met him I got to know that he does not know Hindi not even English
3. Driver always tried to convince that dont go for sight seen there will traffic you will stuck in huge jam.. but when we went there, there was no jam. It happens two or three times (He was doing so that we can avoid the sight seen)
Now about the hotels Raintree holidays provided.
Just apposite to the commitments, 3rd class hotel were provided…
There was seepage in the hotels, not even cleaned properly, Bed was stinky (some photos of Hotel are there)…..No food facility in the hotels…..No landline telephone…..No room services…..No electric kettle/TV nothing even only medimix soaps were provided in the bathrooms of the 3 stars(as per Raintree Holidays)
Everything was ignored but the hotel for the last day booked at so kuch prime location that there was not any restaurant nearby no problem but when I asked the driver to go the restaurant for the dinner. He denied to go saying that his duty is off for the day (at 8:30 pm). There was no food facility in the hotel. My 3 years old son slept after having biscuits at that day…..
Much more happened during the call with that madam she threatened me to pay the balance amount which was only the 10% of the total payment. I paid the balance and we returned with the bad mood….
Raintree Holidays ruined the journey of Kerala even made it horrible and left us hating kerala for that and we will never be in Kerala????????
Please please please never trust and Book any trip through Raintree Holidays
Raintree Holidays replied:
23 Oct 2024
Thank you for your feedback , I can answer for your feedback
1. Question no:1 ANS : You travelled with Mumbai Agency on 24-Dec-2024 , we provide the service here its B2B, any way , Your package started 24-Dec-2024, we provide the quotation to 25th Nov 2023, the same day also we inform you its a peak time in all destinations so kindly book as soon as possible, That time we provide Munnar Misty Lake Resort , Thekkady Jungle Park Resort & Alleppey Pagoda Resort . Agents follow up with you every day . But you booked the package at the last moment , that time thekkady and Alleppey hotels sold out what we provided. the available hotels in thekkady Greencourt Resort & Alleppey Vinodam River side Residency. But you need the Quoted hotels, you are not convinced by that agent , so i called you this is the situation only this hotels available , you are also ticked booked , you need to travel . at the last moment you agreed and booked. Because all other agents are refusing your booking because of non availability. you started the journey and you are satisfied with munnar misty lake resort, its a 3 Star deluxe hotel, after you reach thekkady you started comparing all hotel rooms with munnar hotel. in thekkady we also arranged breakfast from outside.
Question 2. &3
ANS: At night you asked if the driver (After 10PM) needed to go outside. The driver refused the same because they are driving all day. They need to rest because the next day he needs to drive the whole day. then you started complaining about the driver , in munnar 02 days you have had no complaints about him. He is our regular driver you used the cab KL-37-D-3456 Driver Risvan. (you can check his names in google reviews, what other guest commented about him) 4. You will not have any complaints about hotels as well as transportation service… even you will feel amazed. This all was a trap because everything was just opposite of that:- First about Driver 1. Driver came to pick us up after 2 hours of scheduled time and kept us waiting at the airport. ANS: It's our mistake. Unfortunately on the way to the airport the scheduled cab met with an accident, 45 Min you wait in the departure area , that we appreciate. I also informed you this has happened so we are arranging the next cab for you.
3. ANS: We have a proper plan for sightseeing, especially in peak season. but you need to go as you suggested, the driver informed us that I called you , please coordinate with the driver. It's a peak time munnar also has narrow and bendy roads.
Now about the hotels Raintree holidays provided. Just apposite to the commitments, 3rd class hotel were provided… ANS: That i Answered in 1 st Question.
4
ANS: Sir this happens at alleppey, before going to the hotel the driver told you if u need anything buy and you can keep in cab, because alleppey is a small area 80 % water only 20% land . In peak hours, how to drive , that day mullakkal temples festivals are also going on . and we dropped by the hotel at 9.00 PM . you said only 10 % you need to pay, till alleppey you paid only 5000 Rs. The total package rate is 35500/- .Normally all agents collect the full amount from the airport, but our cab is late so we are not informed. When you reached thekkady the mumbai agent and I requested you to pay atleat 50 % needed to pay at the hotel as well as fuel for the cab. you said when u reached alleppey will pay , but till night 9 (Next day trip ends) you are not paying .Then what do we do ??? So the Mumbai agent informed you , cant able to check out tomorrow from the hotel. Don't lie in the name of your kid, at night i called the hotel people and arranged hot water for making food for your kid, not buscut matter .
ANS: Sir its a request kindly avoid last time booking when going on tour during peak season, Then pay on time because agents need to pay at hotels and cabs , without payment hotels not allow to checkout, in your case raintree holidays paid from our pockets for your trips. It's our fault too, because your reason was the booking which was abandoned by everyone, you booked the last time, I showed humane consideration because you booked the ticket and did not get the flight ticket cancellation charge, it was a big mistake on my part, sorry
Very Poor
Saurav - Pune India
Trip For: Alappuzha (Alleppey), Munnar
Rated 1/5 on Dec 2023
There are no comments available for this review.
Raintree Holidays replied:
23 Oct 2024
Saurav this guest not in with our database, The guest is not travelled with Rain tree Holidays ... Then Why you put one star over here .
Kerala trip
Supreet - Amritsar India
Trip For: Alappuzha (Alleppey), Munnar
Rated 5/5 on Nov 2023
Very well coordinated trip.
Driver cum guide ajith. Very cooperative.
Excellent
Vidya - Hyderabad India
Trip For: Alappuzha (Alleppey), Kovalam, Munnar
Rated 5/5 on Oct 2023
We enjoyed our trip with Raintree It so perfect that we didn’t have any inconvenience around and andspecial mention for our driver Mr Tanish he was excellent and took care of us very good. Thank you Raintree holidays
Raintree Holidays replied:
23 Oct 2024
Dear Team ,
Thanks you for your valuable replay .
Pleasant Kerala trip
Charles Dsouza - Mangalore India
Trip For:
Rated 4/5 on Oct 2023
We booked a customised tour to Munnar, Alleppy and Kovalam through RAINTREE HOLIDAYS. This agency had organised all the arrangemens perfectly well at Munnar and also the houseboat at Alleppy. Kudos to Mr. Shashikant.
But the later part of the tour to Kovlam was miserably bad. The hotel Samudratheeram is a third class lodge with no customer service of amenities. I wonder who gave star rating to this useless lodge. Not worth staying even for a day.
Otherwise the tour was enjoyable. The driver Mr. Ajit was with us throughout the period and lent a crdible help and support.
Excellent
Cynthia Paul - Lucknow India
Trip For: Kerala
Rated 5/5 on Jun 2023
There are no comments available for this review.
The experience with Raintree was awesome
Vinay Kumar N - Bengaluru India
Trip For: Munnar, Thekkady
Rated 5/5 on May 2023
Good Hotels and nice driver. Awesome experience for the munnar trip
I am pleased with the service
100% trusted
Definitely go with them
Ms
MS - Mumbai India
Trip For: Munnar
Rated 5/5 on Jul 2022
Good arrangement as promised. Everything was well organised.All the best .
Excellent
Mahendra - Indore India
Trip For: Munnar, Alappuzha (Alleppey)
Rated 5/5 on May 2022
There are no comments available for this review.
REFUND NOT PROVIDED
Anuj Sharma - India
Trip For: Munnar
Rated 1/5 on Mar 2021
RESP. ALL I HAD BOOKED A PACKAGE AND PAID RS.2000 AS A CONFIRMATION AMOUNT BUT DUE TO COVID THE PACKAGE GOT CANCEL AND AFTER CONTACTING THEM MANY TIMES TILL DATE THEY HAD NOT PROVIDED ME ANY REFUND THEY JUST ALWAYS SAYS WE WILL CHECK THE DETAILS AND WILL PROVIDE YOU REFUND I HAD ALSO SEND THEM THE BOOKING CONFIRMATION TO THEM BUT TILL DATE THEY HAVE NOT SOLVED MY ISSUE AND I HAD NOT GOT ANY REFUND SINCE IT HAS BEEN AROUND ONE YEAR SO I REQUEST YOU ALL TO KINDLY HELP ME OUT AND PROVIDE ME MY REFUND AS EARLY AS POSSIBLE YOUR HELPFUL NATURE WILL BE HIGHLY APPRICIATED.
Raintree Holidays replied:
20 Jun 2022
Dear Sir ,
Its Me sasikanth here ,
I am not Received any mail /information from your side for the same, kindly request you to send [email protected]
Great trip
Neha - India
Trip For: Munnar
Rated 5/5 on Mar 2020
First our executive(Jeremiah)who provided us trip was so humble. As well as the guide cum driver (Midhun) also guided us perfectly throughout the way. Trip was so managed and our total time got perfectly consumed. Thanks for making our trip memorable.
Raintree Holidays replied:
11 Mar 2020
Dear Neha
Thank you for your wonderful review of your tour with us. We are really happy to know that you had a wonderful holiday with us in Kerala. We always try to provide our guests with the best.
We are looking to be a host of you again in the future.
Once again thank you for being with us and we wish you all success.
Thanks & Regards
Team - Raintree Holidays | Kerala Holidays
Good One
Megha T M - Bengaluru India
Trip For: Thekkady
Rated 4/5 on Jan 2020
Good Experience.....Perfect Plan and vehicle...overall enjoyed the trip..Thanks to you!!!
Raintree Holidays replied:
11 Mar 2020
Dear Megha TM
Thank you for your wonderful review of your tour with us. We are really happy to know that you had a wonderful holiday with us in Kerala. We always try to provide our guests with the best.
We are looking to be a host of you again in the future.
Once again thank you for being with us and we wish you all success.
Thanks & Regards
Team - Raintree Holidays | Kerala Holidays
Excellent
JOSEPH REDDY - Guntur India
Trip For: Munnar, Alappuzha (Alleppey), Thekkady
Rated 5/5 on Jan 2020
There are no comments available for this review.
Pleasant weather and Awsome Trip
Jay Prakash Burnwal - India
Trip For: Munnar
Rated 5/5 on Dec 2019
It was a nice tour. Perfect transportation arranged by the agency specially their driver Mr Midhun was very soft spoken and well mannered during the entire trips..since there are a lot of road journey in Kerala so I would sujjest to hire comfortable vehicle like innova. They have also shown us some nice markets known for market of traditional wearing cloths.
Raintree Holidays replied:
11 Mar 2020
Dear Jay
Thank you for your wonderful review of your tour with us. We are really happy to know that you had a wonderful holiday with us in Kerala. We always try to provide our guests with the best.
We are looking to be a host of you again in the future.
Once again thank you for being with us and we wish you all success.
Thanks & Regards
Team - Raintree Holidays | Kerala Holidays
Dr. Sayyad Sattar
Sattar Sayyad - Pune India
Trip For: Alappuzha (Alleppey), Munnar
Rated 5/5 on Dec 2019
Excellent service , well arranged iternary.
Abraham is very helpful . Backup for emergency immediately available . Abraham coordinate everything very well.
Raintree Holidays replied:
14 Mar 2020
Dr. Sayyad Sattar
Thank you for your wonderful review of your tour with us. We are really happy to know that you had a wonderful holiday with us in Kerala. We always try to provide our guests with the best.
We are looking to be a host of you again in the future.
Once again thank you for being with us and we wish you all success.
Thanks & Regards
Team - Raintree Holidays | Kerala Holidays
Excellent tour... satisfied with the package
Suruchi Sonthalia - Nagpur India
Trip For:
Rated 5/5 on Dec 2019
Joby is great person. He helped us very much in trip.
Raintree Holidays replied:
11 Mar 2020
Dear Suruchi Sonthalia
Thank you for your wonderful review of your tour with us. We are really happy to know that you had a wonderful holiday with us in Kerala. We always try to provide our guests with the best.
We are looking to be a host of you again in the future.
Once again thank you for being with us and we wish you all success.
Thanks & Regards
Team - Raintree Holidays | Kerala Holidays
We had a great trip in Kerala in November 17-20, organised by Raintree holidays. Mr Abraham prepared our travel itinerary as discussed with us and made it value for money. The car was driven by Midhun, who became our friendly guide and made it a memorable experience in Munnar, Thekkady, Alleppy and Cochin. Showed us around patiently and smilingly. Thank you Midhun.
Raintree Holidays replied:
21 Nov 2019
Dear Uma Malhotra,
Thank you for your wonderful review of your tour with us. We are really happy to know that you had a wonderful holiday with us in Kerala. We always try to provide our guests with the best.
We are looking to be a host of you again in the future.
Once again thank you for being with us and we wish you all success.
Thanks & Regards
Team - Raintree Holidays | Kerala Holidays
Mind blowing experience rain tree holiday
Rajesh S - India
Trip For: Alappuzha (Alleppey)
Rated 5/5 on Nov 2019
Good package,overall nice experience
First day we visited boat house I'm alleppy ,then vagmon superb place.
Raintree Holidays replied:
16 Nov 2019
Dear Rajesh S
Thank you for your wonderful review of your tour with us. We are really happy to know that you had a wonderful holiday with us in Kerala. We always try to provide our guests with the best.
We are looking to be a host of you again in the future.
Once again thank you for being with us and we wish you all success.
Thanks & Regards
Team - Raintree Holidays | Kerala Holidays
Excellent
MK Saxena - India
Trip For: Munnar, Alappuzha (Alleppey)
Rated 5/5 on Oct 2019
There are no comments available for this review.
Raintree Holidays replied:
23 Oct 2024
Thanks you for your Valuable Replay ,,
Munnar and allepy
Bhoomika Makhija - Bengaluru India
Trip For:
Rated 5/5 on Oct 2019
A perfect package with raintree holidays... The tour operator Mr sateesh was perfect all the time with his opinions.. a reasonable priced package with all benefits...thnaks for it...
Raintree Holidays replied:
18 Oct 2019
Dear Bhoomika Makhija,
Thank you for your wonderful review of your tour with us. We are really happy to know that you had a wonderful holiday with us in Kerala. We always try to provide our guests with the best.
We are looking to be a host of you again in the future.
Once again thank you for being with us and we wish you all success.
Thanks & Regards
Team - Raintree Holidays | Kerala Holidays
Review of our tour from 30 th September to 6th october to kerala
Tarun Agarwal - Kozhikode India
Trip For:
Rated 2/5 on Oct 2019
We booked a kerala tour from raintree holidays from 30th september to 6th october.....they took the charge for private houseboat while they booked a sharing houseboat in allepey.....Also, the driver named Satheesh behaved as if he is doing kripa on us for the services provided.....even though e was free for 1 and half days....he was unwilling to come one hour early on the 3rd day because of our early checkout from houseboat.........also..the car was in very dirt condition on the initial day and was not professional at all
Raintree Holidays replied:
18 Nov 2019
Hello Tarun Agarwal
We have replayed to you in google for your same review.
Raintree holidays
Ankur Jindal - India
Trip For: Munnar, Alappuzha (Alleppey), Thekkady
Rated 5/5 on Aug 2019
All services were nice provided by Raintree holidys
Raintree Holidays replied:
09 Oct 2019
Ankur Jindal
Thank you for your wonderful review of your tour with us. We are really happy to know that you had a wonderful holiday with us in Kerala. We always try to provide our guests with the best.
We are looking to be a host of you again in the future.
Once again thank you for being with us and we wish you all success.
Thanks & Regards
Team - Raintree Holidays | Kerala Holidays
Overall trip was good but we lost our maximum time in travelling and could not visit mostly side seen. It should be informed by travel agency...
Better than expected
Manjeet - India
Trip For: Alappuzha (Alleppey), Munnar
Rated 5/5 on Jul 2019
Driver was very cooperative and helping; although he didn't know much hindi and English ... Still help n guide us very well.
all hotels booked as per my choice .. So changes in that.
Provided cheapest quotation for the same hotels and cab as compared to other big names
Raintree Holidays replied:
09 Oct 2019
Dear Manjeet
Thank you for your wonderful review of your tour with us. We are really happy to know that you had a wonderful holiday with us in Kerala. We always try to provide our guests with the best.
We are looking to be a host of you again in the future.
Once again thank you for being with us and we wish you all success.
Thanks & Regards
Team - Raintree Holidays | Kerala Holidays
Munnar and Alleppey
Ranganath - India
Trip For: Alappuzha (Alleppey), Munnar
Rated 4/5 on Jul 2019
Had a good time at Munnar and Alleppey organised by this travel agency. Arrangements were good and drivers are polite and respectful.
Raintree Holidays replied:
22 Jul 2019
Dear Ranganath A,
Thank you for choosing Raintree Holidays for your honeymoon trip to Kerala. Glad you liked Munnar, Jeep Safari and Elephant Ride very much. Delighted to have had the opportunity to serve you. We will work hard to keep this service to the maximum.
Look forward to serving you again.
Regards:-
Team - Raintree Holidays.
Singh
Vivek - Lucknow India
Trip For: Alappuzha (Alleppey)
Rated 5/5 on Jun 2019
The vehicle provided by Raintree was good and the driver Midhun was exceptionally good man and worked as guide also in my 11 days trip to Kerala. The hotels booked by Raintree were also excellent. The total package offered by them was value for money.
Raintree Holidays replied:
26 Jun 2019
Dear Vivek Singh
Thank you for your wonderful review on your tour with us. We are really happy to know that you had a wonderful holiday with us in Kerala. We always try to provide our guests with the best.
We are looking to be a host of you again in future.
Once again thank you for being with us and we wish you all success.
Thanks & Regards
Team - Raintree Holidays | Kerala Holidays
The Fascinating Trip to Munnar {The Visual Treat by the Nature to the Humans}
K S R K SRINIVASA RAO - Visakhapatnam India
Trip For: Munnar, Alappuzha (Alleppey), Thekkady
Rated 5/5 on Mar 2019
We are from Visakhapatnam (AP) , we actually went through RAINTREE TOUR TRAVELS. These Travels is the best tour travels in KERALA. Abhraham Ji who is one of the director of RAINTREE travels arranged the programme in well structured manner like hotels and resorts in which beautiful and fantastic. Driver Rajesh who showed us all places without leaving any place according to the commitment of the RAINTREE TRAVELS ,and satiated our happiness. He not only came as driver but also acted as a guide who explained about each place. We wholeheartedly extol RAINTREE TRAVELS to set-up an amazing arrangements for us. I strongly believe and I wish The RAINTREE will reach the greater heights in the future.
K S R K SRINIVASA RAO
DIRECTOR
VISION CLASSES
VISAKHAPATNAM.. AP
Raintree Holidays replied:
26 Jun 2019
Thank you for your wonderful review on your tour with us. We are really happy to know that you had a wonderful holiday with us in Kerala. We always try to provide our guests with the best.
We are looking to be a host of you again in future.
Once again thank you for being with us and we wish you all success.
Thanks & Regards
Team - Raintree Holidays | Kerala Holidays
short tour of Kerala
Siyasharan Prasad - Patna India
Trip For: Munnar, Thekkady
Rated 4/5 on Mar 2019
good experience, cooperative attendants and regular followup by staff make me happy.
Thanks
siya sharan prasad
Raintree Holidays replied:
26 Jun 2019
Thank you for your wonderful review on your tour with us. We are really happy to know that you had a wonderful holiday with us in Kerala. We always try to provide our guests with the best.
We are looking to be a host of you again in future.
Once again thank you for being with us and we wish you all success.
Thanks & Regards
Team - Raintree Holidays | Kerala Holidays
excellent service
Niraj Kumar Saxena - Noida India
Trip For: Kerala
Rated 5/5 on Feb 2019
we booked our trip through Raintree holidays . their personal approach, modifications in itenary based on our requests , regular interaction and timely service was superb . The hotels provided by them at various places in the tour were very good , The driver Rajesh was exceptionally courteous, kept showing us all the sightseeing places as a driver as well as guide and was always available at the designated time with the vehicle . I will recommend to all to book through Raintree holidays and will like to utilise their services again . ALL THE BEST MR SHASHIKANT, ABRAHAM AND RAJESH.
Raintree Holidays replied:
26 Jun 2019
Thank you for your wonderful review on your tour with us. We are really happy to know that you had a wonderful holiday with us in Kerala. We always try to provide our guests with the best.
We are looking to be a host of you again in future.
Once again thank you for being with us and we wish you all success.
Thanks & Regards
Team - Raintree Holidays | Kerala Holidays
Kerala Holiday
Vivek Shantaram Sawant - Pune India
Trip For: Alappuzha (Alleppey), Thekkady, Munnar
Rated 5/5 on Feb 2019
Abraham sir arrange our tour very well. It's nice to spend time in kerala.
Raintree Holidays replied:
26 Jun 2019
Thank you for your wonderful review on your tour with us. We are really happy to know that you had a wonderful holiday with us in Kerala. We always try to provide our guests with the best.
We are looking to be a host of you again in future.
Once again thank you for being with us and we wish you all success.
Thanks & Regards
Team - Raintree Holidays | Kerala Holidays
RAINTREE HOLIDAYS
Uma Pandey - India
Trip For:
Rated 5/5 on Feb 2019
We enjoyed 4N 5D Munnar thekadi Aleppy and Kochi package.Rain tree holidays provided very good resorts at Munnar and kekkadi and deluxe a/c houseboat at Aleppy with sedan vehicle exclusively for us at our disposal for entire trip.Driver Jai Singh is excellent and well behaved.Thanks to Mr Abraham and driver Jai Singh make my holiday sweet and memorable.Thanks to raintree.
Raintree Holidays replied:
06 Feb 2019
Dear Uma Pandey
Thank you for your wonderful review on your tour with us. We are really happy to know that you had a wonderful holidays with us in Kerala. We always try to provide our guests the best.
We are looking to be a host of you again in future.
Once again thank you for being with us and we wish you all success.
Thanks & Regards
Team - Raintree Holidays | Kerala Holidays
Mr Sarfaraz Idrisi
Sarfaraz Idrisi - Jeddah India
Trip For: Kerala
Rated 4/5 on Jan 2019
Rain tree holidays made my trip really memorable. Thank so much for arranging everything.
And specially our tour driver Mr. Rajesh was very polite and helpful in all the way.
Raintree Holidays replied:
07 Feb 2019
Dear Sarfaraz Idrisi
Thank you for your wonderful review on your tour with us. We are really happy to know that you had a wonderful holidays with us in Kerala. We always try to provide our guests the best.
We are looking to be a host of you again in future.
Once again thank you for being with us and we wish you all success.
Thanks & Regards
Team - Raintree Holidays | Kerala Holidays
We had good experience with raintree.supportive during our tour and specially when we need urgent flight tickets..
Raintree Holidays replied:
22 Dec 2018
Dear Sonal Shah
Thank you for your wonderful review on your tour with us. We are really happy to know that you had a wonderful holidays with us in Kerala. We always try to provide our guests the best.
We are looking to be a host of you again in future. Once again thank you for being with us and we wish you all success.
Thanks & Regards
Team - Raintree Holidays
Raintree
Prashant - Pune India
Trip For: Alappuzha (Alleppey), Munnar
Rated 1/5 on Dec 2018
Cab service is good. Properties selected by raintree not up to mark.
Raintree Holidays replied:
10 Dec 2018
Dear Prashant
Thank you for the good feedback for the transportation services that we have provided.
We are still wondering, which tour package we have provided, rather than transportation services for your Kerala tour. You had your own arrangements for your stay in Kerala. We never know why you booked 3 Nights in Alleppey by your own and ruined your own vacation with your own plans, lack of coordination and time management, and please don’t blame us for that.
Okay, One night accommodation was arranged by our driver at the airport since you missed your flight, as your flight left 24 Hrs before your arrived at the airport. We do very much remember your call from the Airport at night, after you missed you flight at 12 am for help as the cab had already left home after dropping you at the airport at 8 PM. We called up the driver and requested him to come back and pick you up and arrange an accommodation near the airport for you to departure next day. Since most of the rooms were sold out due to Doctors conference in Cochin, we requested the driver to arrange an accommodation immediately as you were stranded at the airport with your wife and two children in the middle of the night. You have made direct payment at the hotel for your stay yourself.
We requested our transportation vendor not to charge any money for the additional transportation for you at the airport.
We even offered to help you by booking your flight tickets next day at the same cost without any commission at the middle of the night, but you told us that you will take care of that by your own.
Not last but the least – As you requested, we cannot give you a bill/Invoice for Rs.50000/-(fifty thousand) for just a 10k transportation services that we have provided for you in Kerala, for you LTA claiming purposes. We are a liable and accountable firm who pay taxes to the government. We don’t encourage such claims at Raintree Holidays.
We still truly believe that you have posted this review at some point of a frustrated time in your life.
Anyway thank you for your review and we wish you all success.
Nice Trip....
YATHEESHA KB - India
Trip For: Munnar, Thekkady, Alappuzha (Alleppey)
Rated 4/5 on Nov 2018
We have enjoyed the stay in kerala, we should appreciate Raintree team for making our trip memorable one with proper plan and good hospitality,team n driver was so friendly, overall trip was good
Raintree Holidays replied:
10 Dec 2018
Dear Yatheesha KB
Thank you for your wonderful review on your tour with us. We are really happy to know that you had a wonderful holidays with us in Kerala. We always try to provide our guests the best.
We are looking to be a host of you again in future. Once again thank you for being with us and we wish you all success.
Thanks & Regards
Team - Raintree Holidays | Kerala | India
Raintree Holiday is most valuable,affordably and trusted tour operator .I am enjoying my trip with my family the hotels arrange at Munar,Tepedy and house boat was excellent accompany by cab driver is very mush pleasing personality and he also treat us as family member after all the trip was very pleasant , joyful,enjoyably and memorable.thanks all the person of Rain Tree.
Raintree Holidays replied:
22 Nov 2018
Dear Spandan Pattnaik
Thank you for your wonderful review on your tour with us. We are really happy to know that you had a wonderful holidays with us in Kerala. We always try to provide our guests the best.
We are looking to be a host of you again in future. Once again thank you for being with us and we wish you all success.
Thanks & Regards
Team - Raintree Holidays | Kerala | India
Kerala Trip -
Savio Dlima - India
Trip For:
Rated 5/5 on Nov 2018
It was our first experience with Raintree Holidays for a complete 8 day trip covering Munnar/Thekkady/Allepey & Kochi. We were actually referred by one of the Hotels that we had booked for our stay. It all started with our requirment for the booking on the boat house and then we ended with the complete trip travel planning with Mr. Abraham our contact who coordinated the whole experience so well right from the time we landed at the airport. He ensure that the vehicle was comfortable for a family of 5 people & the driver - Rajesh was not just friendly but also acted as a guide offering the best experience on the road. I would like to appreciate the entire team for making my Kerala experience such a pleasent one.
I wish Sashikant (CEO) all the best and expect to plan my complete trip using the services of Raintree for locations wherein they have their presence and expect the same to expand further.
You will hear from me soon to plan my next travel, Till than have a great day!
Raintree Holidays replied:
14 Nov 2018
Response from the owner2 hours ago
Dear Savio Dlima & family,
Thank you very much for the detailed feedback on your tour with us and its truly motivational. The comments on our staff members is been communicated and …More
Excellent
Gurpreet Singh Khanuja - Pune India
Trip For: Kerala
Rated 5/5 on Sep 2018
There are no comments available for this review.
Excellent service
Chetan - India
Trip For: Munnar, Alappuzha (Alleppey), Thekkady
Rated 5/5 on Sep 2018
Excellent service. We get tham service just after a week of Kerala flooding, bun in that case they not let down in tham devices. In my tour only one regret, coir village lake resort at Alleppey. But any how very good experience with rain tree people & I suggest STRONGLY to service of RAIN TREE.KOCHIN. Strongly impressed by service of Mr.Ebrahim. thank you dear.
Raintree Holidays replied:
15 Nov 2018
Dear ChetN
Thank you for your wonderful review on your tour with us. We are really happy to know that you had a wonderful holidays with us in Kerala. We always try to provide our guests the best.
We are looking to be a host of you again in future. Once again thank you for being with us and we wish you all success.
Thanks & Regards
Team - Raintree Holidays
Mr Vipin Bedi
Vipin BEDI - India
Trip For: Kerala
Rated 5/5 on Sep 2018
Very supportive Execllent service
Raintree Holidays replied:
05 Sep 2018
Dear Vipin Bedi
Thank you for your wonderful review on your tour with us. We are really happy to know that you had a wonderful holidays with us in Kerala. We always try to provide our guests the best.
We are looking to be a host of you again in future. Once again thank you for being with us and we wish you all success.
Thanks & Regards
Team - Raintree Holidays
Exceptional, extraordinary, and best
Megrez Travels - India
Trip For:
Rated 5/5 on Jun 2018
They are exceptional. I got everything what they have promised me. This is my 2nd experience with them and i get a lot more from my erlier package. Both the package are extraordinary. If the package provider is Raintree Holidays then no need to worry. You will get best everytime. Value for money. And Mr.Abraham (my package cordinator) done a great job for customizing packages for me. Thank you Raintree. We will book our next package with you soon.
Raintree Holidays replied:
08 Jun 2018
Dear Megrez Travels
First of all, let us thank you for choosing us for your second tour to South Indian.
Thank you for the wonderful feedback on your tour with us. Your words are deeply appreciated and is truly an inspiration for our team. We are really happy to know that you had a wonderful time with us. We always put-in our best efforts to provide the best experience for our guests. We are looking forward to provide you with more amazing tour packages in future. Once again, we thank you for being with us again and we wish you all success.
Thanks & Regards
Team - Raintree Holidays
8 days Kerala trip
Nidhi Bhansali - India
Trip For:
Rated 5/5 on May 2018
I had booked a 8 days trip to Kerala. The service provided by Raintree holidays was excellent. Everything throughout the trip - cab, driver, Sight seeing, hotel accomodation... was perfect. Well planned holiday with reasonable price. They were in constant touch to understand how was my trip going on.
Had an awesome Kerala holiday!
Raintree Holidays replied:
23 May 2018
Dear Nidhi Bhansali
Thank you for your wonderful review on your tour with us. We are really happy to know that you had a wonderful holidays with us in Kerala. We always try to provide our guests the best.
We are looking to be a host of you again in future. Once again thank you for being with us and we wish you all success.
Thanks & Regards
Team - Raintree Holidays
Good
Nagendra B G - India
Trip For: Varkala
Rated 4/5 on Apr 2018
There are no comments available for this review.
Allepey thekkady munnar trip
Akshay Doshi - Mumbai India
Trip For: Alappuzha (Alleppey), Munnar, Thekkady
Rated 5/5 on Mar 2018
Raintree was excellent in terms of everything. The service, responses,hotels,tempo traveller,sightseeing spot suggestions.
We were a group of 18 people and shashikant managed everything for us.
Raintree Holidays replied:
13 Mar 2018
Dear Akshay Doshi.
Thank you for your wonderful review on your tour with us. We are really happy to know that you had a wonderful holidays with us in Kerala. We always try to provide our guests the best.
We are looking to be a host of you again in future. Once again thank you for being with us and we wish you all success.
Thanks & Regards
Team - Raintree Holidays
Amazing Kerala Trip
Sinjini Bhattacharya - India
Trip For:
Rated 5/5 on Feb 2018
Never knew about Raintree but I am so glad we got in touch. Sasikant, the manager, was so amazingly helpful and polite and courteous that everyone in my family was very pleased. We paid quite a handsome amount for the trip but the accommodations were also equally handsome and had great locations. I would surely recommend to my friends and relatives. And if we plan A Sri Lanka trip in the near future we would definitely get in touch. We also received a very nice memento from the manager to remember our amazing trip to Kerala in the years to come.
Raintree Holidays replied:
28 Feb 2018
Dear Shinjini Bhattacharya & Family
Thank you for your wonderful review on your tour with us. We are really happy to know that you had a wonderful holidays with us in Kerala. We always try to provide our guests the best.
We are looking to be a host of you again in future. Once again thank you for being with us and we wish you all success.
Thanks & Regards
Team - Raintree Holidays
Good
Vishal - India
Trip For: Kerala
Rated 4/5 on Feb 2018
There are no comments available for this review.
A great kerala honeymoon trip
Sudheer - India
Trip For: Kerala
Rated 5/5 on Jan 2018
I planned a 6day 5 night honeymoon trip to kerala with them. Gandhi(MD of Raintree) had been following up about our experience over the phone every day throughout the trip. The wooden resort accommodation at munnar was awesome. The resorts at alleppey and varkala were amazingly close to the beach and stayed within my budget. Our cabbie Jayaraj aka jayaraj anna is very cool and he is ready to take a detour whenever we ask him. Kudos guys.
Good experience...but cud be better
Tahir Timsagar - India
Trip For: Munnar
Rated 4/5 on Nov 2017
It was good experience ...but was expecting much better...
Rain tree is the best
Vikram - Mountain View India
Trip For: Munnar
Rated 5/5 on Nov 2017
We wanted to visit munnar, Kerala and got in touch with couple of travel agencies. Rain tree was the best in terms of on time response and made our vacation a memorable one. Not a single time we felt any inconvenience from the driver which normally people come across. Their offer was worth the amount we pay. I highly recommend rain tree holidays to be consideŕed whenever any one is planning for Kerala trip..
Raintree Holidays replied:
22 Jan 2018
Dear Vikram-ji
Thank you for your wonderful review on your tour. We are really happy to know that you had a wonderful holidays with us in Kerala. We always happy try to provide the best for our guests.
We are looking to be a host of you again in future. Once again thank you for being with us and we wish you all success.
Thanks & Regards
Team - Raintree Holidays
I will never in my life recommend
Swarup Mitra - Mumbai India
Trip For: Munnar
Rated 1/5 on Nov 2017
Very very bad experience, service is very poor, very bad facilities provided, food quality is pathetic
Raintree Holidays replied:
27 Nov 2017
Hello Swarup
Greetings and thank you for your review.
We deeply regret you had a very bad holiday in Kerala.
We did not provide you any tour package in Kerala - all transportation, sightseeing and other activities were arranged by yourself and we are not responsible for that.
As you requested, we just arranged a night stay for your family in Munnar within your budget constraints. We tried to get in touch with you several time, before, in between and after the tour, but there was no response at all at anytime. We believe that you had your review written before coming here with us.
As required from your side that you don't need a Star hotel accommodation, and you wanted to stay in a cottage with your all family members, we provided the best options available within your budget.
Anyway thank you for your review. We wish you all success.
Thanks & Regards
Team - Raintree
"Some people keep on looking for hair in soup rather than enjoying it"
Excellent Package with Oustanding Service.
Pritish - India
Trip For: Thekkady, Periyar Wildlife Sanctuary
Rated 5/5 on Nov 2017
Its a wonderful experience with Raintree Holidays. They provide each and every single thing what they had promissed me. Highly recomend this Travel agent. I will definitely look forward for another package with Raintree Holidays. Their service is excellent. They contact me everyday and ask me about my whole day experience with them. Keep it up Raintree. Thanks for the awesome package and your service.
Regards:
Pritish
Raintree Holidays replied:
09 Nov 2017
Dear Pritish
Thank you for your wonderful review on your tour. We are really happy to know that you had a wonderful holidays with us in Kerala. We always happy try to provide the best for our guests.
We are looking to be a host of you again in future. Once again thank you for being with us and we wish you all success.
Thanks & Regards
Team - Raintree Holidays
Feedback
Srividya B S - Bengaluru India
Trip For: Kovalam
Rated 4/5 on Oct 2017
Wwlcoming was good.... Hotel etiquittes wer good ..... Breakfast menu was not good n breakfast chef needs to be changed if possible .... thank u
Raintree Holidays replied:
26 Oct 2017
Dear Srividya B S
Thank you for your valuable review on your tour with us. We are glad you had a happy time with us. We are sorry regarding the breakfast at the hotel you stayed. Will take care of the same in future.
Thank you for your valuable feedback and we are looking to be a host of you again in future. Once again thank you for being with us and we wish you all success.
Thanks & Regards
Team - Raintree Holidays
Kerela
Sonal Lohiya - India
Trip For:
Rated 5/5 on Oct 2017
We were 2 couples, had a great experience of the serenity of south, all thanks to rain tree. They made all the arrangements very fab. Awaiting more trips with rain tree
Raintree Holidays replied:
11 Oct 2017
Dear Sonal Lohiya & Piyush Agarwal
Thank you for your valuable review.
We are so glad that you had a wonderful holiday with us in Kerala.
Thank you for your valuable feedback and we are looking to be a host of you again in future. Once again thank you for being with us and we wish you all success.
Thanks & Regards
Team - Raintree Holidays
Absolute pleasure
Mayuri Deshmukh - Mumbai India
Trip For: Alappuzha (Alleppey)
Rated 5/5 on Sep 2017
We were a group of five friends who embarked on this trip with raintree holidays headed by Abraham . Each one of us was satisfied with the service and hospitality. our driver shine was also pleasant and prompt.. both Abraham and shine were extremely gracious , well informed and accommodating . I would highly recommend these two people from raintree to anyone planning a trip . We would definitely book our next trip with these guys .
Raintree Holidays replied:
14 Nov 2017
Dear Mayuri Deshmukh
Warm Greetings from Raintree Holidays
Thank you for your wonderful review on us regarding your Kerala tour. We are really grateful for such a positive review from a renowned person in Bollywood. We are happy to welcome you again to Kerala for your future trips.
Looking forward to be a host of your team again.
Once again thank you for being with us and we wish you all success.
The trip was really good and we also enjoyed and felt the essence of Kerala because of your arrangement according to our comfort thank you but house boat was not soo comfortable as you said we are not satisfied with that..... Remaining all good
Raintree Holidays replied:
08 Sep 2017
Hello Sravani
Thank you for your review regarding your tour with us in Kerala. We are shocked to know that you were not satisfied with Houseboat that was provided in Alleppey. It was a double deck houseboat with four luxury bedroom with upper balcony. Though you had budget constraints, we believe that we provided the best possible options available at that time with a plush luxury transportation for your family tour with us in Kerala.
Thank you for your valuable feedback and we are looking to be a host of you & your family again. Once again thank you for being with us and we wish you all success.
Thanks & Regard
Abraham ER
Raintree Holidays
Kerala trip
Dr. Ishita Jakhanwal - Pune India
Trip For: Alappuzha (Alleppey)
Rated 4/5 on Aug 2017
Good trip planned at an affordable price covering maximum sightseeing and an enjoyable boathouse experience.
Raintree Holidays replied:
01 Sep 2017
Dear Dr. Ishita Jakhanwal,
Thank you for the stay and review on us in tripcrafters. We are looking to be a host of you again.
Thanks and Regards
Sasikanth NS
Raintree Holidays
Good Timely coordination
Pawan Reddy - New Delhi India
Trip For: Munnar, Thekkady
Rated 3/5 on Aug 2017
Thanks to the team for the timely co ordination .
Good to appreciate for hospitality across our trip .
Only regret was the honeymoon inclusions skipped from the offered package .
Raintree Holidays replied:
25 Aug 2017
Hello Pawan Reddy
Thank you for your review. We are so glad that you had a wonderful holiday with us in Kerala.
We regret that we were not able to proceed with the offered package with honeymoon inclusion, because we got your package confirmation only after you started your journey to Kerala. We had to book the inventories at the last minute for your tour plan in chaos.
We are happy that we were able to provide you with the best possible options at the last minute.
Once again thank you for being with us and we wish you all success.
Kerala Trip
Vijay - Bengaluru India
Trip For: Kerala
Rated 5/5 on Aug 2017
I found the service and response of this travel agency to be excellent.
Great job by Mr. Abraham and team.
Highly recommended.
Raintree Holidays replied:
01 Sep 2017
Dear Mr. Vijay,
Thank you for the trip and review on us in tripcrafters. We are looking to be a host of you again.
Thanks and Regards
Abraham
Raintree Holidays
Make Honeymoon trip unforgettable
Bipin Vekariya - Ahmedabad India
Trip For: Kerala
Rated 5/5 on Jul 2017
Make a memorable tour with amazing facilities and outstanding services.......
