Incredible Planners(Unit of EXPERIENCE VACATIONS INDIA PRIVATE LIMITED)

The booking and arrangements initially was excellent. Reeta was contacting me almost daily to assist me and finalise my itenerary. She also accommodated my preferred hotel requests. I then made payment ,on 7 October 2024. Since then Reeta has stopped communicating. She however did ask her office to send me internal travel arrangements (after I requested the details) and I have since only had communications from Nikhil from her office.
I just feel that I should have been advised by Reeta, that after initial sale by her , I will be handed over to her office admin for ongoing communication. Then I would understand. Otherwise I just felt neglected.
Hope it all starts and ends well. I only arrive in Mumbai on 11/11/2024. But still dont know who will meet me at airport.
Regards
Mano

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Service quality is below average no proper communication to customer and respected team like vehicle drivers . No focus on customer basic interest and specifications .

Dwarka 3star hotel was very very bad. Not clean at all. House keeping bad too.
Somnath hotel was good.
On the whole, Driver was very good, had good Darshan.
Thank you.
Chakraborty

Had a Chance to travel Golden triangle in association with Incredible planners, They hosted the trip very well and accommodated personal requests.

Overall it was good itinerary with guided trip at Agra and Jaipur.

I have recently completed my Kerala Trip, everything was as per plan and Kajal called us everyday for update
Thank you so much Incredible Planners

Trip planned as per guest’s request. Itinerary was adhered to. Changes were as per guest request. Company was accommodating. Only hiccup was the booking of a flight on Spicejet from Kashmir. Was not as per plan but the company tried to accommodate. All in all a great trip considering there was ten people in the group.

The drivers were not good. They were arrogant and irresponsible. We were promised 8 am to 8 pm car service for 8 days from Delhi, agra, Vrindavan, Mathura and back. But they used to drop us in hotel and vanish. They told us their duty is to drop while we were told that the service is from 8 am to 8 pm. The car agency is another agent from Incredible Planners. So multiple players involved and they were not clear of what was promised to the client.

I have major complaints with the 2 tours I booked for my boyfriend and I:
Kerala: May 30th-June 4
Dharamsala: June 8 -11

Kerala:
We were given a houseboat of much lower quality than we were promised. We were promised a 1 bedroom, private houseboat of the Dix Houseboat 4 star quality. We were swapped shortly before starting the trip to the Ristango Houseboat which was a shared houseboat with several other families, a much lower quality than stated. This houseboat had an unsanitary kitchen, which led us to have food poisoning with vomiting and diarrhea for 3 days. This not only ruined our time on the boat but the following days of our vacation. The houseboat only had air conditioning at night which is also not of the quality of a premium houseboat, this also contributed harm to our bodies which were suffering from dehydration from vomiting / diarrhea. I told the tour agency shortly after arriving of our issues, with no response. I also asked for a refund for the houseboat shortly after with a response that they would “look into it” but it has been over a week with no further response.
We told our travel agent that we wanted to see elephants, and the tour package that was advertised highlighted wildlife viewing of elephants and other wildlife at Periyar Park Lake in Thekkady. However, the time of year we went (late May) is known to be too hot to see elephants during the day, as the lake water level is too low for the elephants to drink from it. The travel agents did not tell us of this before we went and falsely advertised an activity they should have known would not be possible at that time.
Other: We were given 2 single twin beds instead of a single large bed at the Gokulam hotel in Kochin. At the Justa Rangers Hotel we were held up for an hour at checkout because the travel agent did not pay the full amount for the hotel. They eventually paid, and we were allowed to leave the hotel, but it delayed our time to vacation.

Dharamsala:
We paid for and were promised in the tour package dinner for all nights, we only received dinner on 1 night. We checked with the Citrus Hotel and dinner was not paid for by the travel agency. Therefore, we are missing 2 nights of meals for 2 people.
Our tour guide was not a guide at all. He made our experience very terrible on the trip with his poor ability and rude, unprofessional actions. We asked for a new driver within a few hours of meeting him, but were met with no response and no explanation from the tour agency. Driver Issues:
Driver knew little English, hard to communicate. This makes him a terrible guide. We did not learn anything about any of the places we drove to
Car is dirty and had garbage in it. Passenger seats are covered with plastic sheet and a rug. Underneath are permanent stains from spills.
While driving, he is on the phone more than half the time. Either calling his friends and speaking loudly or messaging people. He also plays very loud music in the car, despite being told to stop. He told us driving is his problem and us sleeping is not his problem.
Driver is never punctual. He was 30 minutes late picking us up at the airport on day 1, 2h late picking us on day 2, and 30 minutes late on day 3
We visited sites and he would want to visit it too long after we went in, making us wait for him to be a tourist.
Driver is unfamiliar with area and constantly making wrong turns, lost and asking for directions
Car had problems - had to get out and push while on a mountain
Repeated reminders to be ready for 8am to take us to the airport, he is not ready until after 8:30am. I had to go wake him up to get ready. We sit and wait and watch him eat breakfast after we have had our own. We were almost late for our flight.
On the way to airport is constantly on app trying to get a driving job for the airport

I would not recommend this agency at all.

I did a private tour to Jaipur, Agra, Dheli and the experience was fabulous, everything was very well organized. The selected hotels were of good quality, the guides were excellent and the driver drove all the time safely and always ready to help.

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Absolutely wonderful our travel co and driver and an amazing guide

Hi thanks
IT WAS A VERY Good TRIP BY INCREDIBLE PLANNERS

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A remarkable trip planned by Incredible Planners. A truly well crafted blend of tourist attractions and more rare gem like local sites, were carefully selected by Reeta and her team at Incredible Planners to ensure the most spectacular holiday in India. The hotel selection was absolutely brilliant and the trip was so well coordinated in every aspect. It was a truly amazing experience as the trip was hassle free. It must be noted that Reeta and her team were extraordinarily professional and so accommodating to itinerary changes even whilst on the holiday as well as in the planning phase of the itinerary. Reeta and her team swiftly and professionally responded to any questions we had and aided in every situation from seamless hotel check-in to changing travel routes and day plans with almost no notice. All in all an extremely amazing holiday in large part due to the professionalism and expertise of Reeta and her team.

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This rating is only for Tour manager Reenaje otherwise "Incredible Planners" (tour operator) most of the time harassed me. They changed our prior booked hotels last time which dissatisfied me.Sorry Reenaje,but your other staff misguided me very badly.Thank you for dooking Agra hotel Avalon Palm & our driver Keshor je.
I'm giving rating 3 star (

Incredible planners kept on changing hotels many communication errors instead of giving them to and fro tickets copy bill of payment done yet not issued even though trip and payment are done.

Face of misguided having a marketing team they operate from same name but they now how to misguided people I have stuff writing this thrice please for good say don't believe in them it's just a loss of 1000 quids

The tour operator was flexible and came-up with a good suggestions and alternatives for the itinerary. So, on paper the plan looked good.

But during the trip there were many issues.
The car broke-down on fist day and had to drive slowly which resulted in reaching the destination very late.
Replacement vehicle was provided, but the driver wasn't good. He drove to the places he thought was nice instead of the places we wanted to see. On the last day, the agreement was to drop-off at the station. But the driver left on the previous day itself, leaving us to make our arrangement on the last day.

Some of the hotels booked were not in a good locality, it was in narrow lanes. Dinner wasn't available in few despite being included in the package.

Everything is great. We had a unique driver. The planning was good. The driver was very polite and a good guide. I recommend 100%

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Nice well crafted itinerary however hotels were not so good

Hello Guys,

I am not a guy who share much reviews on the internet but Incredible planners have forced me to do it.
Our have scheduled a planned trip to Shimla and Manali with our closed friend family Sandeep(total members: 6 members including 2 kids with less than 8 years of age) and the agreed amount for the plan is 91K(4 star accommodation, vehicle from start to end trip) excluding flight tickets, for which 15k need to be payed in advance through bank transfer and remaining through Credit card.
Finally trip started on April 23rd, 2022 and Cab driver received us in Delhi airport and made us to walk almost 2 kms to the car, and drove us to Shimla resort which rates only 2 star but resort staff are good. Next day trouble starts, cab driver will stop vehicle on the road with kids and ladies in the car as INCREDIBLE PLANNERS have not payed amount to cab service….this continued 3 times all together on isolated places where I got scared about the kids and family.
Whenever cab stopped we tried to reach Ms. Reeta but she never attended calls and her staff replied she is on vacation on Bangkok, BUT WE SUFFERED IN MIDDLE OF THE ROAD WITH FAMILY SCARING IN UNKNOWN PLACE……will continue review of Manali stay in the next review.

Please email me if you guys need any more info!!

Thanks,
Kalyan

very disappointing experience. i doubt if the posiive comments here are genuone ones. we booked a trip to shimla' manali from delhi ' its a 8 nights and 9 day package. we were quoted 91k and we havent negotiated even a single rupee but all we said is we need a hassle free experience. our initial agreement was to pay 15k in cash and rest with credit card which we made it very clear. the owner reeta was initially very responsive and the movement we paid advance' she is gone. we had lot of problems wth driver where they had stopped the vehicle on the road because they havent got any payment from planners. we had small kids and we had to follow up with these guys to make a paymrnt to vehicle owner. their operations team is of no use. and ms reeta was busy in enjoying her holiday on bankok.

trust me DO NOT BOOK YOUR TRIP WITH THESE GUYS . pls email me or call me if you need any details but stay out from these planners.

Good for Money.My Delhi tour was Good and well planned.

All is well . driver is well known destination information. Nice communication

Everything is fine
Planning and managing with in time to cover all places

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We recently planned a trip to Rajasthan and got in touch with few agents to assist with the same. The best response we got was from Incredible Planners who are actually Incredible in every sense. The planning was to the core and execution was amazing and choice of hotels was really good in our budget and all arrangements were amazing keeping kids in mind.

We have recommended the company to few of our friends as well and are confident they will do a great job.

Cheers & Best Wishes!!!

The trip was awesome. The communications were excellent, and we were very impressed that the arrangements were made. The information on the tour (the package) provided was excellent. Before making any plan to travel we will contact Incredible planners first.

Thank you Incredible planners for making out trip memorable.

It was a comfortable YATRA with best arrangements by Incredible Planners.It was Madam Swati Singh who made our tour comfortable. Every day she is used to call 2-3 times and taking care. Even she immediately changed the resort when we said not happy. I have been travelling and at least we make two long tours a year with family and friends but Swati ji is the only tour organiser who used take care of each and every thing so that we are comfortable. Incredible Swati ji . Even driver Mr Megh Sing was nice very cooperative...THANK YOU

It was a short trip from Delhi to Simla in March and it was planned on a very short notice. I am grateful to Mr. Megh Singh who took us to Simla in the best possible way. The experience was really superb as he really took care of us along the way. Since he is from Himachal, he knew a lot about the area we were visiting and due to his knowledge he also avoided the roadblocks due to the farmer agitation going on at that time. What was really impressive was his driving skills and his attitude. Me and my wife felt really comfortable and safe with him and we really enjoyed a lot. I think he was the best possible person to take us on our trip and we really appreciate the politeness and professionalism shown throughout the trip. Thank you so much. Incredible planners is very lucky to have someone like Mr. Megh Singh with them

Incredible Planners are really Planning Perfect, No any headache of Plan, wonderful arrangement , any difficulty come they have 100% Solutions and I think that is why they are Incredible

thank you for Wonderful arrangements in comfortable Price with Value.

Airline has refunded the amount to incredible pl planners agent. The company has said that they will refund the money by 4th of April 2021. But the company hasn't refunded the money and they aren't receiving the call and message.
Requesting you to kindly take a note of it.
And reply us .
Thankyou.

Trip started from airport till you the drop was very nice. Identifying the client needs and expectations was much carried over by incredible team especially driver Mr Megh singh was polite and took the travel to awesome. Communication & car was well maintained. Happy on the services and journey was most rememberable.

Overall enjoyed in between car got failed but owner has replaced immediately n we got new car

Well organised and Hassle free trip from pickup and drop...The team members are very cooperativ and humble...

Actually it was an excellent trip.Everything went very smooth no hassles anywhere. You can just relax and enjoy the trip. The driver Meghsingh was very professional if I say to pick up at 9 am next day he will be there by 8:50 itself.He took care of us like his own family.We covered most of the places as planned.Kamal carefully planned the itenaries as I required.They have provided the same hotel as promised.We did not face a single issue in the hotel.
Cons:Small confusion while checking in Jaipur hotel.Same hotel in two different places and we went to the wrong one it was almost 2 hrs waste of time.
In Delhi due to farmer protest some places were closed and Guides were not aware of this and ended up in unwanted traveling around Delhi.

But overall I am very much satisfied with incredible planners and I recommend to my relatives and friends am giving them 4 stars as there is a scope of improvement always.

Regards,
Shailesh JR

Trip overall good
Customer support by Mr. JANKIL Very good
Driver good
Car Average
Hotels out of 8 nights, they could book 3 star as committed for 5 nights.
Hotel Avista in Vadodara and Hotel Kruti in Somnath are bad and not 3 stars.
But for that I would have given 5 star.

I booked incredible planners for my trip to Rajasthan. The service was excellent, they delivered what we paid for. Highly recommended if you want safe and secured travel advisor. Looking forward to plan more trips in future. Special thanks to Reeta for always being available whenever needed.

Trip planning can be much improved. like Hotel booking time of travel back.
I have planned for 5days trip and paid for 5days , so these people miscalculated travel from Manali to Delhi as 10hrs which takes more than 16hrs because of fog and also on going protests. So as the traveller booked for 5 days hotels we had to vacate the room a day before so that flight can be catched.

We had got more than what we wished for ...AN Incredible experience thru Incredible Planners, thanks to our DRIVER cum GUIDE mr. BISHT n very helpful n understanding Mr. KAMAL.
We planned for Delhi Nainital Jim Corbett Mussouri Danaulti Delhi enroute Haridwar n Rishikesh but on reaching Nainital the tour changed on mr. BISHT's suggestions n a cooperative Mr. Kamal. The tour scedule changed to Nainital, Jim Corbett, Haridwar Chanda devi darshan, Dhanaulti, Gangotri devi darshan at Harshil, Kashi Vishwanath bhagwan at Uttarkashi, Rishikesh for a Ganga snan n Ganga arti, Mansa devi at Haridwar then back to Delhi in time to catch our return flight to Pune from 15th of Nov to 21st if Nov'20.
The journey was very safe n a thrilling adventure cum Religious trail leaving me an wife wanting it more.
So we have already asked them to plan our similiar adventure com Religious trail as soon as possible.

Jankhil organised a fabulous trip for my family - my brothers and my parents. He was there at every step, available at all times and very very helpful.
Jankhil is going to be my go to trip planner for domestic holidays henceforth.

We were planning Shimla Manali tour with incredible planners through Swati Singh in mid February when Corona virus pandemic was in initial stage in neighbouring countries ,so we were hesitating to book the tour but after getting written confirmation email from Swati Singh that if tour cancelled due to any reason they will refund 95 percent of booking amount ,we pay the booking amount but after that due to lockdown in April 2020 the tour was
cancelled but we don't received any refund till now as per their commitment,nor they are receiving my call,we cannot keep faith on written promises also, very bad

Wonderful tour organised by Incredible planners (Swati Singh) ... Had great time with my family . Full co-ordination with us till last minute... Surely recommend you to go with this company for your dream tour's....

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All family members thank Reeta for her well organized trip for us with a 24 hr service.she is reacheable anytime and quick response.I would recommend all Mauritian people to book their package with Incredible planners because their price is Best.They give good price and also good service. They are very good.We would recommend them to anyone.
One of our member family passed away in the tour which they have helped us, Reeta and her team stay with us through whole day till late night special thanks to Mahesh.they have not charged us any extra.
Many thanks to them
Great journey with them well organized trip.
All driver were good special thanks to driver Dilip Singh & Pune driver Vijay.
Many thanks to them

Reza

Hotel Accommodation very bad iam booking 3 star category but provide ordinary hotel Accommodation

Excellent arrangements for my complete trip - awesome follow up by him —i will definitely recommend this to my friends also

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Our main goal was to visit Tajmahal. It didn’t happen because none of them even thought they should inform us that there is a closing time for ticket. We conveyed our bad feeling to the contact person and guess what he saw the message and didn’t even bother to reply. And mainly they didn’t provide us with an English speaking guide. If they did many of our confusions would have solved. Now all the money we spent has gone to waste. And they are collecting all the balance money before even the trip starts.

Bharatpur hotel udaivilas is good but agra hotel taj height is level but hotel delhi grand
is worst hotel value to money if i book online that is better which the amount they have taken is not the hotel

We are enjoy the Gujarat and rajastan trip withincredble planners and the driver takings is good driver totally we enjoy the trip thanks to incredible planners

A M Sathyanarayana

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Picked us up at the airport on time
Very friendly, made us feel like home
reeta and her staff were brilliant
I highly recommend this tour group

I am very thankful to Reeta for the awesome trip arranged in short span of time. Excellent service and coordination by the team and Driver excellent he was always before time. Thanks Reeta for the complimentary cake and making my daughters birthday special. I would recommend people to go by Incredible Planners

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Good journey for our family trip. The company provide us with a good transport with excellent driver. Good accommodation. Just a bit arrangement with the itinerary, need a bit improvement.
overall is ok.

Excellent Service
Good Driver
Comfortable Accomadation arrangements

Incredible Planners is a good choice who plan to visit Delhi and Agra

It was an awesome experience
Trip was perfectly planned.
My suggestion to go with incredible planners to enjoy the trip :)

I booked Goldan Triangle Tour with Incredible Planners . Entire trip arrangement was perfect special to Swati Singh. She did excellent job
Cheers the team

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The trip was well organized and the hotel bookings were in order. I had explicitly requested for certain hotels and same was arranged. Kamal, who was my point of contact was always reachable and catered to most of my requests. The main issue however was w.r.t the transportation that was arranged. The car was not clean - had stains on the seats and the driver was absolutely not co-operative - his driving was not bad as such. He wasn't aware of the itinerary as well. This was the case inspite of having repeatedly asked for a good car and a driver. Hence an average rating otherwise what would have been a good trip.

We were let down terribly with drivers not turning up, skipping many things in the iternary and wastage of our trip, money, effort and peace of mind. Wouldn’t recommend to even enemies

Incredible Planners did the excellent job in our recent holiday plan.They are very supportive and gave us the best advices in the places we have visited.
They accommodated all the requests and changes we wanted. They always ready for customization and any last minute changes.
They are available any for any issues in the taxi or hotel.
I really appreciate Reeta and her team members for their continued support in our entire trip.
I do recommend Incredible planners for your holiday plan.

I am really so happy with Incredible Planners and I specially thanks to miss Swati who is very supportive and very friendly behaviour with me, when I was start my journey then I worried with hotel, car, driver,food etc but actually that was Amazing and wonderful managed by Swati Mam and driver was very good and he always with me in smiling nature and supportive. I am really very happy with Incredible Planners and I promise whenever I get opportunity for tour then I'll remember Incredible Planners, Thank you So Much for this Adventure Journey.

Thank you Ms Reeta and team and special thanks to our driver Mr Megh Singh.The entire trip arrangement was perfect.Mr Megh Singh assigned led us very safely through the trip and he was a good guide as well.His driving was excellent and good personality.We recommend Megh Singh for others.We had an excellent trip with Incredible planners...

Couldn't have been better organised.
Price wise also very attractive without loss of quality and moreover, service has a smile attached, complimentory!
The driver merges into the tour like a family member. At no times did he give me the impression that I was only a paying guest.
The boss Reeta is a specially wonderful person. She accompanied me from quotation through booking to tour and farewell upon my return flight.
I would personally recommend Incredible Planners anytime anywhere and to anyone.
Keep it up Reeta n Team. Best wishes.
Abdul abhah.

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Very Nice trip , supportive staffs thank you all,
Remark :some network issues worried and in hotel also no wi-fi facility

I planned 5 days trip starting 2 days Trip was worst before 1 day they change my hotel to a Jungle area which was at very bad location I will never book next time with them .not recommended

The trip was not planned properly. We were told it takes 12 hrs to reach but it took more than 16 hours to reach. I know no one can estimate the sudden traffic but that should be considered while planning. We were told to pay the balance amount after reaching the destination, but was asked for remaining amount in the middle of the trip. Though the package consisted of hotel charges, but we were asked to pay some amount in hotel also.

This was my family trip of 9 folks to Dalhousie, Dharamshala, Amritsar, Delhi, Mathura and Agra. Overall planning was good and there was daily followup by Swatiji. I am taking off one star only due to I couldn't get my recommended hotel at Dalhousie. I was been put in hotel at Banikhet which is about 6 km away from Dalhoosie with very limited view from hotel and away from all happening places. Other reason was last minute route changes in plans for whatsoever reason.

Apart from this all hotels and arrangement was excellent. I will recommend Incredible Planners and Swatiji to my colleagues and family members and wish them all the best.

The package was amazing. Reeta was great in addressing our concerns and responded to all our issues immediately. She was great to work with and I did not feel I was working with a stranger. She made the experience great and provided us with a safe driver and tour guides (two of the three were fluent in English and great at their jobs). Loved the experience and for sure will recommend this agency to others.

Trip to Delhi Agra Mathura & Jaipur was very nice. Ms Reeta & Mr Kamal planned our trip very nicely. Hotels was very good as we expected. Guide & driver was also nice.Thank you Incredible planners. We will definitely reffer to friends & family.

Had the most budget friendly trip with Incredible planners. Megh Singh, the driver assigned led us very safely through the trip and was a good guide as well. Thank you incredible planners for organizing and planning the trip as per our requirements. Although the journey was planned well, you cannot deny the fact that the owner Miss Rita needs to maintain a cordial relation with her customers, instead of being rude. However, I recommend Incredible Planners to plan your trip.

Ms. Reeta and Ms. Swathi well organise complete package and also referred my friends definitely. Cab facility also marvellous well time manage from driver and safe drive thank you for memorable moments from incredible planners.

Tailored trip as per my requirements.
Flexibility to change if inconvenient.

Thank you Ms Reetha and team, especially Mr Megh Singh the driver was so great managed the tour in our so little time. All the Reetha's team greet and help us always. These four days was completed and wonderful. Flexible to choose the hotels,of course Ms Reetha gave us the great solution also. She really knows what we need the best 5* hotel with great services and views. In Jaipur we stayed at The Crown Plaza Jaipur Tonk Road, gave us tranquil and exclusive environment with great pool view from our windows. Wow we got free upgraded room being Deluxe room with more spacious room.In Agra we stayed at The Crystal Sarovar Premier Agra, we got the Taj Mahal view and of course again we got the free upgraded room being Junior Suite room. In Delhi, Ms Reetha suggest us Maidens Hotel the Great heritage hotel with unbeatable services. Maidens Hotel really gave us unforgettable fabulous 5* hotel experience, we never get such an extraordinary services like that from other 5* hotels before. The General Manager, the Assistant Manager and all the staff greet and serve us and also all the guest privately. They did not hesitate to intervene directly serving all the guests.That's the meaning of true service. Thank you Ms Reetha,Mr Megh Singh, all the team, all the tour guides, all the hotels staff we stayed it was such an unbeatable and unforgettable trip all the time. Cannot wait to contact you again for the next trip! Hopefully soon ...

Hi, awesome trip to Manali and special thanks to Incredible planners (Ms. Reeta) who arrange hotel and local travel arrangements. She guide and arrange according to our changes in schedule.

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Good service, especially Reeta support us time to time to make the trip memorable.

10 on 10 is what all of us have to say for the excellent planning & support by Incredible Planners for the holiday package for 10 of us.

Special mention of Swati from Incredible Planners who not only helped us when we were in some trouble but she kept calling us to inquire about our comfort & stay.

Satbindar & SwatiSwati. Cooperated very well. Nice tripe. Wish To have tour in future with them.

We had a excellent trip to Agra with Incredible Planners. Me Megh Singh, our driver was a very pleasant person. Thanks to Ms Reeta who made this a memorable trip. Will use them again on my next trip.

This agent failed to completely fulfill the agreed upon program, there was no guide although he was included in the package, for the Safari, there was a canter instead of a jeep as it was programed, there was no good prevision for the constraint of Holi day, thus a whole day was spoiled and we were just blocked in the hotel all day long doing nothing and waiting for the driver to come. When he finaly showed up at 4.30pm (we have been waiting from 8am) he was completely drunk so we refused to make a journey of 400 kms from Udaipur to Jaipur with him and had to pass the overnight at Udaipur. Consequently, we had very short time to visit Jaipur and were obliged to cancel visiting many important places. The responsible of the agency didn't even apologize or even say goodbye before our departure. The driver however was very kind and friendly.

There are no comments available for this review.

We enjoyed a lot with good Hospility Properities stay

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Followed my brief and everything was well organised. Price was very fair compared to other quotes. Need to push them as they could have communicated arrangements a little more. Nevertheless an excellent trip and good guides plus excellent drivers. Thanks

We have had excellent services from Incredible Planners during our recent visit to India. During 2018 whilst scouting around for good deals & 5 star accommodation I had received numerous quotes from different agencies ,Reeta Dwivedi came through with the BEST deal !

A lady with brilliant manners and tolerance (as I had many changes)We were always picked up and transferred on time every time to our destination, We were kept informed and updated at all times during our stay at the different Cities, All our additional requests were met with ease with no additional costs (especially our extra baggage) My next visit to India and Bali will be planned by Reeta , I entrust her with all my travel arrangements.

I highly recommend INCREDIBLE PLANNERS ! a Happy client indeed
Thank you Reeta & Team ...Keep up the excellent work !

Incredible planners which made us possible to explore incredible India. They(Swati Singh) we’re constantly in touch with us throughout the entire tour. Few ups-down in the hotel but overall it was fantastic. Loved their service.

Responsive and helpful staff. Reeta followed up all the trip and concerned about our comfort and satisfaction. Good driver and guides.

Incredible Planners should fulfill their commitment that they will make in future with the travelers.

The trip was good and memorable. Only it could have been better, if the guide could have advice us beforehand, the duration of each place travel and rough duration time taken for each tour site.

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First of all I would personally rate Swati Excellent more than Excellent. Everyday in the trip every hour she used to call us and take the feedback which was very good.
The complete trip arrangd by Swati was excellent only City Plaza hotel in Chandigarh was very very worst.

Could have been more professional. Mismatch in deliverables from beginning. Expectations willl certainly kill joy...

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Would have been excellent if the lady at Incredible Planners booked the hotel in advance at Delhi , as when we arrived in Delhi we had to drive to 2 hotels before getting checked in . The initally hotel was fully booked that we were taken to. Otherwise well done to Incredible Planners.

We have just returned from a trip to India (Delhi-Agra-Jaipur). Everything was organized by Incredible Planners- Ms. Reeta. and they were just impeccable.
Hotels were excellent, tour guides were very competent, and the driver Mr. Rahul was very friendly and efficient.
I highly recommend their services. They are very professional, cost effective and reliable.

Jaipur and Udaipur we enjoyed the trip, the visited place beautiful. The high point of our trip was the time with our driver and guide who opend our eyes on Rajaputh history and guided us trough wonder of Jaipur, Pushkar and Udaipur.
Thanks for Incredible Planner and Tripcrafters for giving us such fantastic service.
“Incredible Planner” the response was too good. I need to thank Reeta and Tanuj.

The trip went well. Tried Incredible planners for the 1st time and they turned out be good.Satvinder and Tanuja organized and coordinated the trip well.
Thanks incredible planners for a nice trip.Looking forward for more such trips with u guys.

Foremost Services-Trip to India

I would like to say the most enormous thank Reeta Dwivedi for making my dream come true and organizing our holiday of a lifetime. We have absolutely fallen in love with India and it has somehow gotten into our blood, we haven’t stopped talking about it since we have been back. Our trip certainly went like clockwork and everything was exactly as we wanted and had imagined it. We have promoted your wonderful service and professionalism to friends and family and maybe you will be getting some calls in the future to help with their personal trips, we are certainly planning which part we would like to do next. Thank you for the time and effort you put into our amazing and memorable trip you got ‘us’ and it was perfect.

Millions of thank to Reeta Dwivedi. Much Appreciated.

We Love Incredible Planners and Special Thanks to Reeta :)

Well organised and very friendly driver and managing staff . Had no issues and the the stay was comfortable

As a Gallivanter, I always expect the best for me in every place i visit. South India was in my bucket list, and Incredible planners was Kind enough to plan a custom itinerary for me according to my needs.
I would highly recommend Incredible Planners if you're looking to travel without any struggles.
Satvinder and Reeta both helped me and made sure that i was enjoying my trip.
Loved my tour with Incredible Planners.

I always wanted to visit India, but never thought it was possible to have trip which works according to my schedule and budget.
With Incredible Planners and their wonderful services, I visited every place i wanted in India.Wonderful hotels and convenience for me and my family.
Would definitely recommend Incredible Planners to all of my friends and family.
Can't wait to plan my next trip with Incredible Planners.
Huge Thanks to miss Rita for being such a great help. :')

Had to pay extra money than decided. The travels guy blackmails until he gets money. We have to wake up the driver. Hotels were good but inspite of repeated reminders

Good Day

My experience with Incredible Planners was AWFUL
Would definitely not recommend their services to my worst enemy
The owner really spoilt a special occasion or us
Extremely disappointed

Regards
Deena Chetty

A good hospitality received. Drivers are good and have patience. Rooms provided are upto my satisfaction.

Very nice trip organised by incredible planners. Good hotels and good driver throughout. Beautiful scenery and most view points covered. Minor issues were rectified whenever possible. Overall a very pleasant trip. Satwinder was very helpful and Reeta sorted any problems we had. Definitely recommend these travel agents.

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Had a very pleasant trip and the credit does go to Incredible Planners. The crew led by Ms Reeta steered the itinerary for us pretty responsibly. Welcomed our preference at every stage and flawlessly managed convenience for the entire touring family. Definitely recommended.

Well organized trip. Very happy with coach captain, hotel arrangements & guide as well. The Sarang Palace services and staff were very good. And in Agra Siris18 hotel very good too. Thanks to incredible planner. Will come back for other destination. Thanks Reetha

Entire tour was nice, covering all the places which we want to visit.

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They are one of the best till now I came across especially Reetu Dwivedi was so kind and helpful in arranging everything for us. Would also recommend others to go with them

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First of all thanks to Tripcrafters for giving us such a fantastic service. We sent a request to tripcrafters and the response was electrifying.we received 3 quotes at a shortest time and all the 3 companies responded very well.

The one I selected was " Incredible planners"....the response was too good....i need to thank specially Mrs.Reeta for her convincing nature and making this tour a memorable one. Her service and feedback for our equities was good. The cab + driver was good ....and driver was very courteous and well mannered. End of the we were so secured and happy as this was our first north India trip.

Will recommend " Incredible planners" through tripcrafters to all my neighbours and friends.

Incredible planners do planning incredibly. Service is too good at any time during the trip. I had 6days n 5 nights in Delhi. It was pleasant trip. In future if m planning any trips then definitely I will go with IP

It was my first North Indian trip and I had a very extremely excellent service from incredible planners and especillay Ms Reeta .. who had always follow up and supported us very well..

Being such a long journey I haven’t feel any kind of difficulty during the trip ...

Thank you reeta for such a wonderful service.

Well organized and follow up during trip by Reeta. I appreciate her work and simply excellent.Thanks to incredible planners for making memorable tour.
All the best.

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Thanks Rita for all the arrangements. Barring the initial confusion, the accommodation was comfortable, the cab was very neat and clean which stayed with me all through amd took me everywhere i wanted to go.

I have booked almost 15 tours for myself & my friends from Incredible planners with wonderful planning & execution. They are friendly & understands your needs properly. They plan best itiernery for us at reasonable rates.

I booked with incredible planners over the december period. They were absolutely amazing. Keeping in contact with me via watsapp to ensure all was going well. The drivers went out of their way to assist us and ensure that we had a fabulous holiday. Highly recommended

It was amazing experience thanks team Incredible Planners

Driver and tour guide very nice person.
Very easy to deal.

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Reeta and her team arranged our trip to India. They were very professional and took great care of our travel arrangements. The team went over and above what is expected of a travel agent. I will definetly trust them with all future trips to India.

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Thanks to Incredible Planners,Reeta & Swati for a wonderful trip.Daivik hotel at Shirdi was memorable stay.Hotel at Mumbai could have been better. Driver Rakesh was a gem.
The Travel company can use the details of this trip as standard plan for future travelers visiting Shirdi shrine.

We had an amazing time on this tour. Everything was simply fantastic and owner of the company Reeta was exceptional

It was very sad to travel with Incredible Planders.Need more training on customer satisfaction because we rely on them when coming on holiday.Upon arrival backnow home we will forward our complain to Minister Of Tourism.what ever has happened to us should not happen to other visitors.

We booked our trip with incredible planners for Rajsthan,
Overall trip mangement is very good , Ms Reeta and Ms. Swati from incredible planners are very cooperative, the hotels they have booked are very good, neat, clean, breakfast is also very nice in each of the hotel , only one problem we face that is in Jaiselmer, there is no booking on my name , but swati took a resposibility and within a hour she arrenged another tent for us, but that time is very worst for us, so i request incredible planners pl. do not repeat these things again. Otherwise both the madams are very nicely behaving on phonecalls, also they peak up the phonecalls at any time, their coperation is very appreciable. Thanks to Dear Reeta and Swati.

From
Dr. Sangita Dahotre
M.S. Raigad

Incredible Planners as Reeta Dwivedi & swati singhand all staff really worked hard very much as she organized our plan visit extremely well .she took care about our small small things also in our tour whom may not be possible without Reeta Dwivedi .will definitely would go only with her plan visit next time once plan to visit any where .
Thank you

My wife and I are from Malaysia and we took the above tour package. All the arrangements were good. Reeta was very helpful throughout the tour. The only setback was the 5-star hotels that we stayed were far from the city. So, in the evenings, after the tours, it was difficult for us to do any shopping or even to have dinner outside the hotel.

We found deficiency of service by the Incredible Planners.
Pick up at airport was delayed by 20 minutes.
It was shown as Triple-bed room in Delhi hotel. But when we checked-in, we were given double bedroom with extra mattress on floor. When we contacted the IC about this over the phone at around 9 pm, the lady from IC, shouted at us and said she would return the balance of advance amount paid towards the tour after deducting the expenses. These people are ready to ditch us in the middle of the trip. Very shocking and unexpected from the trip organizers.
Guides were not sent in Delhi and at Jaipur, the guide left halfway.
Good points about IC : Vehicle service is good, Drivers are well behaved, and IC provided the trip at reasonable price.

They have given us The Best possible Service, EXCELLENT. Special Thanks to Driver he was gem of a person and van was excellent too.
Incredible planners deserves the name incredible. EXCELLENT EXCELLENT EXCELLENT

I will give marks for the mentioned category:
Good:
Service is good
Response is very good
Reasonable amount charged for entire trip
At any time company representative Ms.Reeta is respond very quickly.

Negative:
Driver attitude is bad
Some places hotels are not good

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We took a Golden Triangle (Delhi - Agra - Jaipur) tour in 1st week of July'2017. We had finalized the itinerary and booking as early as Jan/Feb 2017 which were all co-ordinated by Ms Reeta (owner/partner of the company). It was nice that she personally came to pick us up at the airport and alight at the hotel. Now about the tour.
The positives were:
- The Hotels were very good
- The Car and driver was also very good.
- The guides at Agra and Jaipur were very good who provided us with valuable information.

The negatives were:
- The itinerary was not followed as submitted to us and many things/places were not covered by the guides especially the Jaigadh & Nahargarh fort at Jaipur, tomb of Itmad-ul-Daulah at Agra, Light & Sound show and laxminarayan temple @ Delhi. Even the guide didn't know about anything (location / significance) of one of the places "Nawab sahib ki haveli" mentioned in the itinerary for Jaipur, which was bit strange.
- The local guides were unaware of the planned itinerary and followed their own standard itinerary. For eg: In Jaipur we reached in the noon as per the itinerary, there was sight-seeing planned, but the guide only arrived next morning. Upon enquiry he told he was booked only for a day and didn't know anything about previous day. This is pure mis-management.
- The guide provided at Delhi (Mr. Tarun) was a big big disappointment. We felt that he was in a hurry and wanted to show us places only from the car. He discouraged us to visit Raj Ghat, India Gate etc but we insisted and completed the places. Also he did not accompany us to the Humayun tomb and stayed in the car on the pretext that it was drizzling. Whereas we saw other guides assisting the tourists in the Humayun tomb inspite of rain. Even some of the information what he provided was incorrect when we cross-checked with google/Wikipedia. Such guides should not be recommended.

I think as the company is new, it is yet to become truly professional. Wishing them all the best for success.

I was continually trying to get information from you. Our trip to Agra was all but ruined because we had no plan from you.

The treatment given to us by Reeta was amazing and we thank her for the level of personal service provided. She is a dedicated and passionate CEO/owner of her own travel business. We took the tour to Agra as our sole reason to visit India (we made it a stop over on the way to Europe) was to see the Taj Mahal. Our tour guide was excellent, had an amazing knowledge of the history attached to the Taj Mahal and the Red Fort. There were absolutely no language problems, as there often can be when Indian people speak English.
Upon our return to Delhi and with a further day to spare Reeta arranged for us to have a guided tour of Delhi covering both the old and new. Again we had an incredibly knowledgeable guide.

I found incredible Planners to be most helpful who were always contactable. Obviously they freelance some guides so you end up with guides who are better than others. All driver pick ups and drop offs were on time. All in all a good experience with them and I would use them again as it was my first trip to India and I was glad I got to deal with a trustworthy and professional company.

Nice trip..Good support from Incredible planners team.Perfect Plan & Implementation.
Had some issue in Hotel accommodation in Delhi & mussorie which is later solved by planners team...
Value for your money...Supportive team..

I booked 2 guided tours. The first was during the HOLI festival. The guide was very informative and took me to a organised festival which I throughly enjoyed. We then went through he pink city and I picked up some useful information and history. The only disappointment I had was the number of sales pitches I got without any pre warning. For example taken to an elephant sanctuary where I was met by the owner who tried to push for me to fork out 8000 rupees for an elephant ride, feeding of the elephant etc. I said I wasn't interested but he continued to force this. I did not take him up on his. The guide did say I do not need to agree to anything but a couple of more times I was taken to Jewlers, texture warehouse, clothing manufactures and shops. I enjoyed my second trip to Agra. We met the guide there who was excellent, giving me an excellent guided tour and facts I did not know about the Taj Mahal which was great. He was very good at keeping me informed of any issues or persons looking to "fleece" tourists which I appreciated. Overall good value but I wish the guides would not take me to places such as shops and manufactures as this puts added pressure onto visitors. I did purchase one thing from a shop but when I said I do not wish to purchase any more it becomes difficult to say no and I had to walk out of the shop on one ocassion as I felt I was harassed.

I was happy with the tour guide assigned to us in Agra, but less happy with the time planning by the company. We paid for a full day of touring with Agra in the morning and Delhi in the afternoon, up until we left for the airport for our 9pm plane to Mumbai. Instead we got an early morning tour of the Taj Mahal and a drive to the airport in Delhi. In Agra, we had a wonderful tour guide and a great early morning tour of the Taj Mahal and a store that makes inlaid marble like in the Taj. Thinking he had most of the day to tour with us, the guide left us for over an hour back at the hotel to eat breakfast and relax instead of taking us to the other Agra spots before our drive to Delhi. When he picked us up to continue touring, he started getting urgent calls from the company that we had to leave immediately to allow us time to tour Delhi before our flight. But when we got to Delhi, there was no tour guide assigned to us. A young college age student joined us for a few hours, but every question we asked him about the places we passed he said he didn't know anything about. We would have been much better off buying a book about Delhi.

We were really treated very well,the young lady Reeta really goes out of her way to make her clients comfortable and they deliver what they promise ,I would recommend incredible planners anytime !!

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Last week we have returned from an interesting trip in India. This was the 6th time in this magnificent subcontinent, which we love very much.
The trip was self-organized and was a smashing success besides 4 days in Kerala that were taken care of by Ms Reeta from Incredible Planners. The lady, who is very nice and polite, made a big mistake, the outcome of which was that we arrived to a hotel in Munnar, where we were supposed to stay for 2 nights and realized that we have no reservation. Though the lady made her best to help, there was no vacancy in the hotel (Fort Munnar) and we had to move to other hotels, which were far away from the hotel and on a lower level than what we have paid for.
Our request for reimbursement of the extra money we paid for the lodging was ignored, though we didn’t ask any compensation for waste of time and frustration! This is not a way that a reliable Agency should react!

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Vehicle and driver on both days excellent..picked up a guide on entering Agra..excellent and informative...guide in Delhi so willing to please and kind....do these guides get paid by the booking agent? Just curious as both guides did not know incredible planners...so how are they reimbursed?