Discovermytravel

Very bad service by office agent puja sharama.

Food on boat was good however The boat was disgusting, in a very poor condition & unkept. In the evening the toilet jammed. We only found out the next day that it was due to a toy in the pan by the previous group. I cannot understand what cleanliness has to do with price. Very disappointing indeed

I took a package for trivandrum, varmala and kanya kumari and it was just an ok experience. The driver assigned to us doesnt know anything and he not interested in showing us around and not familiar with the sightseeing locations.
Haven't explained properly about the itinerant about the hotels.

Best honeymoon trip arranged for us, driver and hotels are very best aranged and view was very beautiful. My wife live the travel plans.

Only 1 word from me awesome trip and best management for our Singapore trip, they helped us a lot in all formalities. Thanks looking for more trips.

They simply Fooled people, they provide the worst accommodation, once you pay money they change all the hotels to low grade hotels they very rude in behaviour once you do the payment

Very caring and responsive throughout our complete trip to Kerala. Kerala is very beautiful and our plan designed in best. Driver billy was best and hotels are good as per selection..

An extreme utmost care has been taken by the team of DiscoverMyTravel at each and every step during our two days trip on Coimbatore -Ooty & Coonoor . Well planned and organised our trip carried out by DiscoverMyTravel Especially Cottage stay and Car pick up and drop. We would like to convey our special regards to the driver Mr. Sanjay. Over all our trip was so pleasent, remarkable and unforgettable. Thank you So much .

I think this is best trip of our entire life and same is with Rishi & Team , although I know him personally but used their services 1st time for my trip to Andaman . thanks team will use your services entire life .

I found the service n response of this travel agency to be excellent. We booked a trip to Leh Ladakh from food to room' everything was taken care of. Our assigned tour driver hameed was a perk to us. Definately a 5 Star trip . This service is spotless. I highly recommend. Ms. Pooja will turn your trip into an unforgettable journey

Thank you for taking care of our family on recent trip to Wayand . Heavy rains they alwys tried us to make us comfortable. Rishi informed us about heavy rains but we insisted that weather forecast is clear . But their helped us a lot i am very thankful.

Best trip and services we got these guys are amazing and Best selection of hotels.

This is to inform that the Mr.Rishi who coordinated our travel plan is very bad.
i am totally unsatisfied with is interaction.

In future i will not recommend anybody.

If you planning to spoil you trip and make it worst then book with Discoverymytravel.

Hi Mr.Rishi
1. Sissu was never offered in our tour, in fact all of you said no chance of snow in Manali. Thanks to the driver we got there with extra cost. If you had told we can see snow money was never the issue. If we knew this we would have cancelled Shimla as we always had snow as priority. Even your agent knows this.
2. About the car,i told you i want to upgrade with extra cost but that you did not do. In fact basic coming was not there. And most innovas have fromt and rear cooling. While booking no one told us no rear cooling, only on last day when i asked it was told, that too when i told to upgrade it was not done.
3. About hotels, we paid extra for hotels.. Please check your base quote it was 50,000 we upgraded most things and quote was 79,000.
At least admit the gaps insted of blaming customer that too about cost. I have all the invoices. In fact we only asked upgrade in Shimla and Manali for more expensive hotels.

Blossom Hill resort in Munnar is awesome and best in ambience and hospitality. The driver named Rajesh. Vehicle number KL 67 8066. He didn't take us to any palaces mentioned by the travel agency. He took us to Dreamland Adventure park for which we paid 1000 per head. And he introduced us to another person named Anoop. He took us to Ponmodi Dam, Hanging bridge, Ripple waterfall for which he charged 4k and we bargained and paid 3100 rupees. Rajesh again took us back to the hotel. We asked him to take us to tea plantation, blossom garden, Sanctuary which is mentioned by discover my travel team. Driver said all those are waste and he took us to other places where we had to pay huge. Next day We were take to Alappuzha houseboat. They provided us RAJADHANI HOLIDAYS houseboat. Premium without upper deck. But I specially mentioned them while booking that I need premium houseboat with upper deck. Only at the time of check-in we came to know about this and they didn't inform me earlier. Highly disappointed. No change of boat as well. Some other person called me stating he is the incharge of house boats and he told me that both with and without upper deck cost the same and nothing can be changed now. They spoiled my honeymoon plan. Extremely unhappy. They say that this is a premium houseboat. But it doesn't make us feel so. AC not working properly. Worst conditioned fans. No proper lock for the doors in bedroom and bathroom as well. I'm giving 2 stars only because the hotel in Munnar was nice. Other than that everything else was waste. I complaint about this to an executive in DISCOVER MY TRAVEL. Her name is Sunaina. She says sorry for this experience. What am I gonna do with her sorry? Waste of time and waste of money. They ate my money and killed my honeymoon experience.

Overall experience with discover my travel is good ...

Services rendered by taxi driver Mr Vipin were excellent. Hotel services at Dalhousie were excellent but hotel Annapurna at Dharamshala was not upto the mark purhaps it was not three star hotel. Breakfast ,Dinner was arranged at adjoining hotel at 3rd floor no lift was provided and for senior citizens like was difficult to climb stairs for two times in a day.Dicount provided was compensated by providing inferior hotel. Overall it was good experience . We can consider for future provided such type of deficiencies are solved for senior citizens like us.

The representatives did their job but it was more like they are trying to take us to places where we can spend more money...the hotels and houseboat were exceptional ...only complaint was the guide and the representative of the tour agency were far from what's expected

Nicely planned trip . Good hotels and amenities . Good driver

Thanks to discovermytravel for making my honeymoon trip a memorable one. Everything was so well planned that i had nothing to worry about, right from the pickup to drop. The cab, cab driver, cab drivers knowledge about sites, the hotels at Munnar, Thekkady and Houseboat at Allepey all were superb. They arranged our stay at Hotel Misty Mountain in Munnar, Hotel Peppervine in Thekkady and Private one bedroom houseboat in Allepey and all were just awesome. U must try their service once for any kind of travel plans. I am very much satisfied with their service as the price they had quoted was the best one and i am telling this coz i did a lot of research before finalizing my trip with Discovermytravel. Thanks again to Discovermytravel team

Thank you to the team for well coordinating our travel in June '18 till the end of our trip.
You have been accomodating and helpful.
The stays we were put up at was decent and satisfactory and ofcourse a very good driver Dorjey throughtout with us i must say !!

Hi,
I did enjoy my stay in Darjeeling,Gangtok and Kalimpong,the hotel provided were decent but could have been better.The co-ordination of the driver should have been done in a better manner in Gangtok.Overall a good trip.

We have just returned from Maldives booked through Discover my travel. The holiday was perfect and everything went according to schedule as booked. it all went smoothly our flights, transfers and accomodation was exactly as we expected. I would not hesitate to book another holiday through Discover my highly recommended Travel company .Also Mr Rishi managed the Travel like our family member.A special thanks to you and your Team

Good trip. Good service. Very exllent package. Beautiful location.

Hi
This is to inform that the Agent Mr. Rishi Shram who coordinated our travel plan is very bad in sharing information, he will tell one thing while we are booking the package & then he will change his word i am totally unsatisfied with is interaction.

In future i will not recommend anybody.

Regards
Abilahs P

Good arrangements n continuous follow up till the end of the trip

This was my first holiday with my family and first experience with discovermytravel... I'm really happy about the service you have provided and the satisfactory responses which I received from you guys on day to day on my travels days... I really appreciate your hard work and I really loved the hospitality which I received in the hotels/resorts. I would like to recommend you to my friends in near future if they plan for any holidays...

Afzal Ahmed

I wish to extend my sincere gratitude to you for the outstanding service and.... So thank you again, Mr. Rishi appreciate keep up the great work. Any plans in future you are in top priority.

I would like thanks to Mr. Rishi for organizing the trip hassle free. My total journey was bit exciting, and I enjoyed alot. Rishi was very helpful through out the journey, my flight got delayed and driver no. was not reachable so I immediately called him and he helps at late night until I got the cab. Excellent work man, Keep it up.

Excellent service,hastle free travel experience thumbs up

What ever the hotels has been booked was very low in standard but at the time of booking and also at the time of confirmation i have been assured for deluxe room but no where i have got the room in standard.What ever the food provided to us is very low standard and not of the standard.All the rooms provided to us was 10-15 KM away from city.Whatever the vehicle provided o us has charged extra 2000 after dropping us to Srinagar airport.
When i have reached to pehelgaon,i have waited 1 hours to get hotel information as what ever hotel has been booked by Discovermytravel was closed and after that i have called Mr Rishi then he has arranged it.
But i appreciate the Hotel Paradise in Pehelgaon about their services and food was very good i can recommend that Hotel and their peoples and their services i liked and also i thank Mr Malik Owner of Hotel Paradise.
secdl i give very poor grade to the hotel booked for us at srinagar that is Hotel Royal Jannat was very poor in standard and also in food quality was very bad.No TV,NO towels in room no hot water in Toilet,etc.
Secondly i can appreciate the driver of my vehicle provided was very nice man.Mr Kuldeep was the driver and i thank Mr Kuldeep for his support while our complete tour.
I dislike the man to whom Discovermytravel has been authorized at Katra/Jammu for any of my inconvenience,that man has harrased us a lot and even though never picked the phone.
By nature i also thank Mr Rishi that he has supported us onpnetitwas unrtunate whatever he has booked us for theservicesssws not good.
Over all enjoyed but with dispointed.
Next time please suggest the travel who can be right on their commitment.

bye
Ramesh Narayan Dubey

Thanks for organising this trip. I do want to let you know the shortcomings and problems we faced.
Substandard hotels n accommodations were the main. As we asked for 3 to 4 star rated hotels , we found 3 of 5. 2 star only .

Travoncore grand hotel at kovalam beach not booked at all. We spoiled our whole evening which was to be enjoyed at beach, spent on road opposite stay . Harassed n totally losted.
Why this happened, we still wonder. Planned trip almost 4 months advance. Rubbish . Clients satisfaction not assured.

My package was inclusive of Car & hotel booking. Provided car was totally not upto the mark. 3rd Grade Car had provided by them for such long journey. Also driver doesn't have proper knowledge on the site seeings also everytime he wants to go to destinations at the earliest without covering other locations. Due to his attitude have dropped two locations which are in the package. DMT organized booking for accomodation at Hotel Shimla View which is totally in the forest. The approach road was totally scary and the location of hotel is completely isolated to the population. Hotel room doors were broken and not working properly. Any time doors will be opened whether we stay or not. Door Locks were completely damaged. All together DMT team especially, they have given more interest for price but they have not given the importance & interest of customer like us. They not even bother about our pros & cons. That much they are cautious & care full about customers.

I had stay at three locations. All Hotel / Home stay locations were clean. However, we will book 3 star Hotels next time. Anyways, we enjoyed the overall Trip plan.

1-Malabar Court hotel at Cochin booked for me was closed. I have to wait for other hotel booking. This resulted in wasting my full day.
2-Transport service was excellent.
3-The hotel at Munnar was not up to standard.
4-Thekkedy hotel was good as well as the hospitality.
5-House boat at Alleppey was very good. I enjoyed it.

Over all it was a nice trip.

The total trip was so exciting, the way everything were set and planned for me, Its just commendable. Personal and special mention of the person who took care of my travel, Mr. Rishi who is really outstanding and deserves a ton thanks. I definitely search nowhere but a hassle free trust worth tourist guide, Discover my travel, where I plan my holidays going forward.

Awesome experience....!!!!