Deft Organizers

I am not at all happy with the Singapore Trip through DEFT. As their names rhymes with THEFT. They actually did the same thing. They mentioned too many things in Quotation but on ground, I didn't get those itineraries. They denied sharing the tickets like Cloud Forest and One Way Cable Car for Sentosa. I will never go through them in future and also won't recommend them to any one else.It could have been a great trip and feedback but just for few Singapore Dollars, DEFT will keep losing customers.

Regards

Hello,
Thanks God that the Turkey Tour finally completed because of TurkeyTavelshop at Istanbul who has multiple agents in India including DOrganisers.
They start insulting irritating interaction on any followup or feedback specially after money given.
For example, Domestic ticket was made for Istanbul - Izmir which arrives at night and no dinner was available......never bothered to inform even. On feed back they said with irritations......."helpless".
Full of tension as they do not communicate in advance, manipulated explanation and have no control on the tour.
We never recommend DOrganisers.
Best regards,
A.B.Pal

We booked Turkey package for 9 days, the tours and arrangements were amazing, whenever any issues raised Monica and Aatish would promptly resolved it. Planning my next Europe Tour with them. They are reliable and trustworthy. Please book your holiday with Them. Love Shweta from Mumbai

Trust worthy and reliable, always responded quickly and efficiently, very happy looking forward to book more tours with them.

We planned a Family trip to Dubai for 4N. This was our third trip to Dubai, which turned out to be the best out of all three trips. Itinerary made by Kuwar Ji was full of fun , excitement and relaxing.
We booked one of the best 5 STAR in DUBAI.
I would like to thank Mr Kuwar ji in executing everything so perfectly, i would be preferring only D Organisers for my upcoming trips in near future.

The ground team in Dubai was also so professional.

D Organisers just made my money worth a trip.

I have planned a 5D/4N trip to Maldives. Everything was very smooth. Special Thanks to the Monica ji and her team to make this a successful one.

Kudos to the team!!

As much as we love to travel, we really find it extremely cumbersome to plan the whole trip on our own. We kept asking our friends for recommendations and that's when we got to know about Dorganizers we got in touch with Monica who helped us a lot in planning our trip in the most comfortable manner. While we knew the countries that we wanted to travel to, we didn't have much idea about the destinations that we should cover. Thanks to Monica, she recommended us the best of places at best prices! She has great knowledge about different destinations in Europe and he could guide us on a lot of things with regards to those destinations. SHe also helped us in making all the prior bookings for the air tickets, boat rides, train tickets and sightseeing spots. While making these bookings for us, She was extremely forthcoming in recommending the best options to us. While we were planning the trip, we were facing many challenges in terms of budget, leaves from office and other personal commitments. However, Monica always showed great flexibility and never lost patience! Thanks a lot Monica and Dorganizers for planning an amazing trip to Europe.

It was little bit costly. One day itinerary was changed. Beaches were promised to be taken but not taken . Some hotels don't provide water bottles.
As we come from tropical climate like India, we have enough water to drink.
therefore, i would suggest that special arrangements should be done for Indians who are traveling to turkey.
Thanks,

Hemendra Alurkar

I just got back from the Turkey trip, I wanted to take a moment to thank Atish for organizing a great trip we had a really good time.

I can be difficult some times but Atish ensured that he helped me with every query and every request. Atish is an asset to the team it is because of him I will be referring my friends and family to Deft.

Well done team, thanks much!

With Gratitude
Yash

Nice trip .
Good property booked for us. Driver Mr Arif so sober that we felt him to be a member of our family.
We have invited him to our daughter's marriage.
We enjoyed the trip. Thanks to Monica for coordinating properly and timely. Already referred to many of my friends.

Yes this is my 4th Family trip with dorg. This time it's Dubai and we all enjoyed alot. Jitna Paisa Diya utna fasool hua, we have booked 3 star hotel and we don't have any complaint. I think everyone can trust them and will highly recommend to this company. The best is staff all are very very knowledgeable and good in behaviour. Thanks guys. We will be in touch in future

Thank you so much Atish for planning our 10 nights trip to Singapore (3 nights) 3 nights Malaysia and 4 nights in phuket and krabi. The whole team was awesome. The ground team they arranged in each destination were really professional. Singapore people are really punctual. Hotel provided by you was good and city center. I personally recommend them to all my friends and family. Definitely will prefer Dorg for my upcoming travel

Trip was good and D Organizers organised it very well

Pathetic Services, Non-professional and non co-operative staff. We have booked Thailand package from Mr. Atish Johari. My Travel date was 21st April 2023.

Some of the highlighted points :

1) He committed for e-visa in the beginning and after booking he backed out before 1 week of travel.

2) He took the charges for the 5 star hotel but all the hotels are less that 3 stars.

3) Krabi Hotel ''Ayodhya Suits Resort" was horrible resort, booked by Mr. Atish and he did not cooperate us, to transfer to another hotel. We have to move to another hotel by our own cost.

4) Flight from Bangkok to Krabi was delayed and no one informed us from their team and we have to wait whole day at the airport.

I am highly disappointed with the services and never recommend anyone to go with this company.

Let me honestly give the full review:
I have traveled with my 1.5 years old baby,the trip was to Malaysia. The travel dates were in the first week of april 2023.
On reading the reviews i was hesitant in choosing the planners, but as many people have mentioned Prince was the reason to convince and make us choose them. But prince in between was not available saying some medical emergency.

Firstly regarding the flight tickets it is booked through sub agent (as per Mr. Atish's convo) hence any rescheduling or cancellation you will never get any information. We have faced during the flight from Langkawi to penang, the flight was rescheduled, but no info, so we were forced to stay from early morning till late night for the next flight.

The hotels in Kualamlampur - Regalia suites was good due to infinity pool, but the staff were very rude.
Do not expect early check-in in any hotel,particularly in KL-Regalia suites even if you are ready to pay extra money they wont provide you rooms. We were in search of rooms spending nearly 200 ringets for cab and room.

The hotel bay view was really good in aspect of room space,cleanliness and polite staff.

Again the penang hotel- Berjaya penang was a disaster-very old hotel and the planners have booked a standard room which was very small to accommodate.
Regarding the tours all was average. The city tours may miss many places due to time constraint.

Overall the tour experience was very average. It wasn't worth the money spent.

We have recently received a number of Dorganizers people from one of my friend.
Frankly speaking in the starting of my conversation I am little worried but after that Mr Prince from Dorganizers was assured me for full support
Now I have done my trip and glad to say it was a correct decision to book a package from Dorganizers
my both cities and trips are flawless Singapore and Malaysia

This was my first interaction with Deft Organizers and they as an organization and Prince as our travel advisor were fantastic in organizing the trip, accomodating our requests and advising us on best options. Look forward to availing their services in future too.

The trip was organized very well. Thanks to Mr.Prince for giving us an amazing holiday in Malaysia!!

One of the worst trips i have ever been on.
Below average service highly unreliable and unprofessional staff no knowledge of visa no support no intimation incase of flight schedule change.
Over all a bad experience would strongly suggest not to go through them. I was in a family trip with my parents n it was bad. DONT WASTE YOUR MONEY WITH THEM !!!!!!

A very big thank you to Mr.Atish Johari for planning and implementing my Honeymoon Trip to Turkey so beautifully. It was a mesmerising experience when it comes to the service we received there and it was all because of him and his wonderful suggestions . I would highly recommend everyone to book their journey with him as he is the best in what he does :) once again very very thank you !

Me, my kid and wife was planning for foreign trip and for the same Monica & his team helped in planning the entire trip from passport till last return trip. It has been very good experience through the entire journey. Thanks Monica and team for the help.

Hola!! I was on my Honeymoon Trip to Greece and Turkey for almost 15 days and trust me it was fabulous. Initially i was little skeptical to book thru them but seriously My Spoke Person "Monica" was continuously in touch with us and she is always ready to help. After coming back we have booked our Parents Holiday Package to Dubai she has upgraded their Hotel from 3 star to 4 star. Hatts Off to Her for her services and please book thru her its a genuine feedback whereas i am such a fussy woman and she has cleared all my doubts on call. Thanks again Monica. Really Appreciate your services.

The package was okay and it was an average experience for us for the 6 days package provided. Hotels were average and overall experience was okay with D Organizers.

Even after they deducted all the cancellation charges and promised refunds over email. It's been two and half years and I never received any refunds.
They will never confirm anything over email, but promise everything over phone and then deny.

Excellent Service provided by the entire Deft Organizers team especially Mr.Atish Johari. Atish was extremely helpful and patient while managing the itinerary and working out change requests for us. They offered a good deal at a very reasonable price. Helped in guiding the visa process and passport suggestion. Their colleagues in Turkey were super supportive and friendly.
Choice of hotels curated by them in the itinerary were amazing.
Only one thing which was not upto the mark was non-selection of meal option in Mumbai-Istanbul flight. Barring this we didn't have any issues with Deft Organizers' service and itinerary plan. Overall we had a comfortable and memorable trip and we would surely recommend them.

An excellent tour organized by D Organizers for us in Maldives. The team lead by Atis Johri has done an excellent work. As we are sr.citizens,Atis took all the trouble to help us in all technical issues and followed our requirements.

Going on vacations through Deft organisers from last 5 years and each trip was superbly planned and executed. Special thanks to Monika and Kunwar for making the trips memorable and handling the things professionally.

Hi! I have got their reference thru Google, scared to book thru them but somehow with their payment terms and continuous follow ups have booked through them. I have booked 10 nights and 11 days Honeymoon Package for Greece and Turkey. I have not faced any issue through out my trip and they have booked all 5 star hotel for us. Thanks Aatish and Monica for this memorable stay. I wil highly recommended their company they are trustworthy and reliable people.

Our experience was good with D'organizers, We did have a few doubts while booking the trip, they were all clarified by Atish/Monica. And even though we paid a little extra in the end than what was proposed initially for flight tickets/Visa Processing, the trip was really worth it. Our Airport/Tour Transfers were very comfortable, Tour Guides were really friendly and helpful. Out of the 5 hotels we stayed in - one of them (Afflon Hotel - Antalya) was not upto our expectations, I've provided my feedback via different channel.

Overall I'm really happy with the way our trip was planned, had a memorable one. Thanks to D'organizers again!!.

HELLO
AT THE TIME OF BOOKING MR.ATISH KUMAR SAID EVERYTHING WILL BE PRIVATE BUT AFTER ALL THE PAYMENT HAD DONE HE SAID SOME WILL BE SIC (DUE TO GOVERNMENT RESTRICTIONS BUT WE ASK THE GUIDE THERE WERE NO GOVERNMENT RESTRICTION FOR THE PRIVATE TOUR) IN BETWEEN TRANSFER WAS ALSO SIC
ONLY AIRPORT PICK UP AND DROP WAS PRIVATE AND CAPPADOCIA TOUR WHICH IS UNAPPRECIATED YOU ASKED US AROUND 20000 EXTRA PER PERSON FOR THE PRIVATE TOUR WE PAID BUT YOU DID NOT GIVE THE SERVICE VERY MUCH DISAPPOINTED

MANY OF MY RELATIVES FRIENDS HAVE ASK FOR YOUR NUMBER BUT I HAVE PERSONALLY NOT GIVEN THEM BECAUSE OF THIS DISAPPOINTMENT WHICH WAS DONE BY YOUR COMPANY

OUR TOUR WAS ENDED BY MAY 17TH
OVERALL EXPERIENCE WAS AVERAGE BUT WE WHERE VERY VERY VERY DISAPPOINTED WITH THE FOOD WHICH YOU GAVE US THERE WHERE INDIAN RESTURANT (WHERE WE INFORMED IN THE START OF IT WE ARE PURE VEGETARIAN AND JAIN'S) THEN TOO YOU GUYS DIDNT LOOK INTO EVEN WE WHERE NEW TO THE PLACE BUT FROM ISTANBUL, CAPPADOCIA, ANTALYA HAD INDIAN RESTURANT BUT YOU GUYS DIDNT GAVE US INFACT YOU CHARGED US EXTRA WHEN WE REQUESTED FOR THE INDIAN RESTURANT WHICH WAS ON THE WAY AT CAPPADOCIA 70 EURO AROUND THE WORTH OF FOOD WAS ONLY 35 EURO BECAUSE WE HAD THERE ONE DAY BEFORE ONLY

THERE WAS NO FREEBIE AT EVERY LOCATION ONLY AT ISTANBUL WE GOT THAT ALSO MY WIFE WAS BACK OF YOUR TEAM THAT'S WHY THEY DID IT OTHERWISE IT WAS ALSO WOULD NOT BEEN NO ATV BIKE RIDE ALSO WAS GIVEN

HOPEFULLY YOU WILL REVERT BACK TO THIS MAIL

VERY VERY BAD EXPERIENCE IT WAS

I WONT SUGGEST D ORGANISATION TO ANYONE

WILL DO REVIEW ON TRIPVISOR FROM WHICH I GOT YOUR NUMBER

THANK YOU

Hi Monica and Atish Thank you for arranging my solo trip to Turkey. My stay was really good and itinerary suggested by you were superb. It was nice cozy and moreover a safe holiday. I highly recommend D'Organizers to all my family and friends. Cheers Guys

Had an Awesome Trip of 5N6D to singapore.. Atish & Monica Provided the good deal with all the inclusion and price of the package was also reasonable

Well planned trip. Thanks to Mr. Atish Kumar for providing all required support and help for seamless travel experience. We had a memorable trip and look forward to more trips in future organized by Deft Organizers.

Trip arranged is awesome. Hotels and restaurants is awesome.
But please tell details about actually how much amount needs to be paid for activity we do in tour.

Trip was awesome with the help of one and only person monica. Thank you so much for giving us wonderful experience by planning our trip. Initially we booked for 2N beach villa 2N water villa but thanks to monica that our room was complimentary upgraded to 4N water villa during our tour.

This is my second vacation with Dorganizers to Dubai. And they provide a great customised holiday. We are more interested in adventure activities and we got one through organizers team. Monica was always there helpful at every point in the whole journey. Would suggest my family and friends to choose organizers as their travel planners for memorable vacations.

Deft Organizers booking was nice with good package, we enjoyed a lot ..I can suggest others to go for it and they guide you all..Atish and Monica are the Staff’s helped us..

We enjoyed the trip well , good accomodation provided and nice hospitality

I have booked my honeymoon package. My expression is very very awesome. Specially thankx monica mam. Seriously team is very trustworthy and sportive. Everything is transpensive. I recriment to my friends and neighbor
Thanku so much team for wonderful expression
Next time i will definitely aproch you
Thankx again

The trip was amazing .
Had an wonderful experience with the whole team.
Thanks for your efforts

All thanks to Deft Organizer and especially Miss Monika for making this trip so beautiful and comfortable.
Everything was so clear and informed including her availability 24x7.
Transparency 100%
Trust 100%
Guidance 100%
Comfort 100%
Friendly 100%
Economical 100%

Loved it!!!
Please keep it up
It is really hard to find a good Organizer and this lady
Ms Monika all credit goes to her 100%
Thank You So Much For Everything.

I booked my Honneymoon trip to Maldives from D'Organizers and it was really a great experience , Mrs. Monica from the team who guided with the best of her experience. I had booked with beach villa + water villa for my trip but as Mrs. Monica's dealing with the resort is so great that they upgraded our booking to all days water villa. Overall trip was awesome , thanks to team for making our trip awesome.

Excellent coordination and arragements. Easy accessiblity.

I got everything that I was promised. Very happy with their services.

For Monica Kapoor
Deft Organizers organized the most meorable trip of my life. My first international trip and all the pricess was so seemless and the assistance we got throughout was awsome.
They provided the very minute details on everything we were looking at that time and was available 24*7.
Thanks and I am looking forward for such wonderful expierence soon.

One of my recommended D organizers, and took their services to book my honeymoon trip to Maldives....it was an amazing experience...everything was very well arranged...great work team..thank you...

I would really appreciate the work done by Deft organizers. I never thought my first international trip to Singapore would be executed in perfect manner. Right from the enquiry call till the completion of the trip it was planned in a manner that would never affected my other plans. I started to trust this organizer from that trip and if I am planning for any major trip, deft organizers are the first trip advisor comes to mind. Keep up the good work and continue to provide your valuable service.

Had a great experience with the trip the agency is good. They are friendly and gave us guidance from india to maldives processino they helped us in all ways thank you for the arrangements

I would highly recommend Deft organizers for any type of customised trip.
We booked our honeymoon trip from them for Maldives and they planned in the bestest way to make our honeymoon a memorable one. It was one of the most remarkable trip for us and all credit goes to Ms. Monika for making the last minute bookings.
Monika from their team is very supportive, she was always a call away for any kind of help.
Will definitely plan another trip soon by them.

We recommend deft Organizers. Anyone can plan with this organisation for safe and stable trip. Very supportive specially Mr. Aatish

Booked a trip to Turkey which got cancelled due to covid. Now I have been following up with them for over an year to get refund but they are only giving excuses that the airline is not giving refund. But I have written communication from airline that the agent is not closing the ticket and refund is not been processed. After all this their executive Atish does not know how to talk to a customer. Never book any trip with them. You will regret your entire life.

I booked for Maldives itinerary was great Most satisfied trip ever

Had a great Goa trip with Deft Organisers. Everything was well managed.

I want to say 03 word for my recent trip
Awesome, fabulous and great I have done my honeymoon package for Maldives. It was well managed by Mr.Atish and we enjoyed a lot even we have received free upgrade in room category.Everyone who are planning honeymoon pls give them one chance and trust me they don't let u down.

The trip was very good.The staffs from trip Crafters we're good enough to customize the package according to our wish.We are happy with the trip

I am writing this to you to let you remind about all the hurdles we faced at Maldives due to wrong commitment given by you regarding our stay.

You have given us 02 nights water villa and 01 night beach villa and the same was confirmed to us through telephonic conversation and also through watsapp text however there was nothing like that as per your commitment.

We were given 02 nights beach villa and 01 night water villa and and also we got the room at afternoon 1500 HRS and next day we checked out at 0600 in the morning and we couldn't be able to spend our time peacefully due to all these bad situations.

So we had raised a complaint in National Consumer Forum and the complainant number is 2596823.

We urge you to provide any service compensation to us either a partial refund or else a holiday trip in India for both of us.

Thanks!!

I have been planning my honeymoon since last year during which I came across the name of Deft Organisers, earlier I was not confident about the company and it's work but I must say that the company does not gives you any reason to complain about their work, Deft Organisers are indeed great managers of trips (International) and I highly recommend this company for any of your trips. A special recognition to Mr. Atish who had been very well connected and helpful in planning my trip to Dubai.

I had a booking of Centara Grand Resort with Deft Organizers, The Travel agency is really helpful and understands your need.I must say they are the best for planning your trip and i’m really looking forward for many more trips with them
Special Thanks to Mr. Atish he was the man we contacted to and got our bookings done.

Travel agent was good but resort was worst with respect to service

Big thanks to Ms. Monica, it was a special moment for us in Maldives.. Well arranged

Keep it up will refer my friends to you

They are best in bali. Had a great experience. They planned everything very well.team is also very supportive. Thanks Deft organizer.

Best travel company I have ever seen in my life, had a great experience. Whole team is supportive and they handle every situation professionally and with great excellence. Thanks again.

Amazing arrangement done for my complete trip they were really well organised and we received the best of the best and we had a blast on our trip.. everything was perfect and systematic exactly as we expected.. thankyou for the lovely experience looking forward for more of such wonderful experiences with you guys..kudos

our trip to dubai was awesome ,we had a wonderful time there, thanks a lot to monica who guided us very well.
thank you deft oragnizers

We were planning for a trip to Maldives from long time and at the right time we come across Deft Organizers who has provided wonderful package with all clear guidance and recommendations. Even though we have received similar package details from other travel agencies, we have trusted Deft Organizers and had wonderful experience and time in Maldives. Surprisingly we have received 2N on Deluxe Water Villa even though we have reserved it for 1N. Looking forward for such more wonderful travel experiences with D organizers and will definitely recommend it. Finally would like to thank Monica who followed up with us for every details and cleared all our queries and made our trip memorable.

My friend and I recently took the help of Deft Organizers to plan a vacation to Maldives. Our entire experience was seamless and we had a fantastic time in Maldives. Thanks a ton Monica for helping us and answering all our queries :)

Definitely recommend them!

It was one helluva trip! It was completely organized and well set. They answer all your queries without delay, prior to trip and even on your trip. If you are a woman travelling solo then you should definitely go through them! Their prices are reasonable. Overall, the trip was memorable and joyous.
Thank you so much Deft Organizers.

I booked my Maldives package with Deft Organizers and had really good experience. All my queries were answered patiently and they supported till end. Definitely recommand.

Such a hell with these guys. Do not ever book your trip with these guys if you want to be at peace. They commit everything at the beginning and take the advance amount. As and when the time comes to organise flight / hotel bookings everything will be different. They come back saying dates not available. Hotel rooms not available(though I asked for the hotel 4 months prior, that too I was flexible with the dates and did not mention any specific dates). They first wanted me to change dates as
Per flight. And then change hotel as hotel rooms were not available. Totally your plan will be upset when booking these guys. It was my first ever trip with my husband which they completely ruined.

Hi Guys!!
I was very scared to book my honeymoon with them as i have read very mix reviews for them. But i was extremely wrong and i have a doubt on how people can write that reviews for them. As i have called them in the midnight to recheck and honestly they have picked up my calls and responded me always. Well i will not take much of your time but you can trust them and book your holiday With them as MINE WAS REALLY NICE AND WELL PLANNED. As they have promised me that they will upgrade me and honestly they were on their words. They have upgraded me without any extra charges. Thanks to D'Organizers Team

I BOOKED BY SPAIN AND PORTUGAL TRIP WITH D'ORGANIZERS. THESE GUYS ARE REALLY PROFESSIONAL AND EVERYTHING WAS UPTO THE ITINERARY AND SPECIAL THANKS FOR HOTEL UPGRADATION.
I PERSONALLY RECOMMEND THE D' ORGANIZERS FOR MY UPCOMING TRIP.

All,

My humble request is to avoid this company as they do not provide service , just commit ! And the biggest mistake is to pay them any booking amount. Whole world knows the issue of "Corona virus" prevailing at Singapore / Malaysia but these guys wont refund your amount upon cancellation. Horrible experience talking to Mr. Rahul Rajput, Mr. Manoj, Mr. Atish Kumar.

I wonder why Yatra.com has allowed these kind of companies on their website for travelers to suffer.

Hats off to all the reviews who have given 5star rating ! GBU !

Thanks,
Shayan

Hello everyone,
Booked a Singapore trip with D’organisers. Our beloved Mr. Athish is the rudest host you can ever get. When you get to him with a problem his response would be “Shut up”. Not suggested. Even if you are paying 2-3k more with other tour agents please go ahead with them.
He doesn’t share vouchers on time. (my travel insurance was shared 2 hours before departure after 8-10 follow ups).
We weren’t picked up from the airport on arrival. The hotel asked us to pay extra during check out since his bookings were fake and faulty.

Please avoid such tour operators.

Thanks,
Sameera

I booked trip to Singapore and nothing went well with these unprofessional guys.When you contact them, they will keep you on top and give attractive quotes with false promises. Once you pay the amount, that's it, Game Over.
They start talking so rude and unprofessional, specially Monica Kapoor, who doesn't have sense of talking. You have to keep calling them for flight booking, Visa process and itinerary and they will keep you on hold till last moment. And you will shock to see final booking details, most of things are missing which were committed before making payment.
Right from included attraction which were supposed to be included in quote becomes paid things, Hotel Check in/out becomes as per hotel rooms, whereas they confirmed several times that check in/out will be arranged as per flight time. And when contacted sales person (Manoj), he confirmed that he committed everything but now they will provide those things on chargeable basis, and had to pay them additional money as I was trapped.
when you paid the money as well, they take 2 days to confirm the receipt and when you provide proof on online transaction, Monica Kapoor says, these proofs are no meant and says you haven't transfer money.

My Namashkar to all,
I wanted to travel to Canada for my business trip. So i did query in many good reputed organizations, But one of my friend had a good experience with Doorganizers, so i also enquired with them. And after enquiry, and as per my budgeted quotation,they planned all my itenarary. It was all well executed in the same way as it was planned.
In future i will plan all my trips domestic and international with Deorganizers, as i found all the aspects very compatible.

I was searching for a package for Bali trip, but I was not getting positive responses, so I have contacted to d organizers and found suitable and best package for my family. The staff is very helpful and they provide assistance all the time. Thanks to Kunwar who helped us a lot to make our trip memorable and lovely...D organisers rocks
Thank u so much guys..

My experience was awesome bcoz of amazing services.
I appreciate

This company was suggested to me by my friend and I found the service and response of this travel agency to be excellent. My emails were promptly responded to, and everyone showed up when they were supposed to. Easily 5-stars. Thanks for this amazing experience.

Worst tour agency that I have come across in my life. Poor itinerary with the attitude once they receive the payment. They will make mistakes on their part and wouldn't even respond to your complaints. I went to Singapore and they tried their best to mismanage the trip. I had to take personal taxis just because their itinerary was very poor and driver came late for pick up and the return time was fixed.

Never ever use their service they might provide you package with 3-4k less than the others but don't go for them at all. Go for some reputed agency so you can relax at your holidays.

The arrangements were more or less satisfactory. But there was a lack of coordination from the back end office in delhi/gaziabad for which the participants had to wait unnecessarily at several places including Desert Camp at SAM

It was a well organized trip to malaysia.
However, they were a little late in providing us with the Visas before the trip. Also, they promised us an evening of transport for us to use to roam around, however, they backed out and did not give us that.
They could have suggested a better itinerary for KL, since it was not adventurous or exciting.

Dear Puneet ji, Namesthe,

First of all accept my heart full gratitude for all you have planned right from 22.10.2017 to 29.10.2017. 10 Days tour for 30 members.

I am much impressed with your prompt information which you are keep conveying us daily.
Enquiring daily about our program, our tour starting with Agra, followed with Amritsar, Jammu, Srinagar, Pahalgam and ended with Delhi was well planned by your organization . providing Vehicles at all above places in time, and checking in to Hotels also went well.

Hotels booked by you are very good, neat and much comfortable, there was no problem at all with any Hotel management and hotel staff are very cordial,

The Vehicles provided are also very good and comfortable with public address system in the Tourist buses provided, it helped a lot to give time to time information to all my tour members.

Our Special thanks to Drivers Mustaq and Feroz – all the five days Right from Jammu, Srinagar, Pahalgam and back to Jammu - they stayed with us with cool and they cooperated with us and almost became like one of our tour members.

Special attraction is staying in the house boat for Two Nights and Two days and Shikara ride in the dal lake is exiting.

Unfortunate thing is we could not see even a bit of Snow at Gulmarg are at any place in Srinagar, Pahlagam etc, but witnessed / Seen only dry mountains elsewhere.

Convey our Spl thanks to Hotel Management and staff of Hotel ISHAN / Katra- they maintained rooms very clean and for supplying Hot water un interrupted. Hotel Managers are very soft spoken and looked dignified, also convey our thanks to the Manager of Amina group of House boats/Srinagar.

Finally, I would like to thank you again and again for everything you have done for us, we are extremely satisfied with the whole trip. We will consider arranging further Trips through your Deft Organizers and we will ask all our friends and recommend Deft Organizers as First choice for their tours.

Thank you again for helping us to have a very successful tour.
With Kind regards

G.D.VASANTH KUMAR
Tour Manager from Secunderabad /Telangana State