TravelOcat

TravelOcat

Travel Agency in Hisar, India

Joined Tripcrafters in Feb 2018
311 trips booked using Tripcrafters

Currently Active

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About TravelOcat

In 2011, TravelOcat was started with the sole aim of providing pure and fresh travel experiences to everybody. We are the only company in India with most experienced guiding team throughout the World. We ensure that people have the best in class experience. Notwithstanding, every new challenge is accepted by us with open arms and we like to take on something that hasn't been done before purely because we'd like to earn our customers for life. Frankly, there's only one way of doing that, by grabbing the opportunity with both hands and by making it one BIG EXPERIENCE for each of our customers.

Address

First Floor - DSS 97 P, Shopping Complex, Sector 15 Hisar, Hisar, 125001, India

Destinations Covered by TravelOcat

Malaysia, Singapore, Himachal Pradesh

Services Offered by TravelOcat

Flights, Hotels, Car Rental, Bus/Train, Cruise, Sightseeing Tour, Travel Insurance, Visa, Private Jet

Rating Distribution for TravelOcat

5 stars
214 ratings
4 stars
49 ratings
3 stars
10 ratings
2 stars
8 ratings
1 stars
28 ratings

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TripCrafters Reviews for TravelOcat

Excellent

Yunisha Gulati - Karnāl

Trip For:

Rated 5/5 on Aug 2025

What's Good: Trip was okay driver tarsem waa higly polite. Lakhwinder was awake till midnight in order to ensure pick was smooth. Only issue face was south indian food in hotel which could have been avoided
What's Not Good: Food in hotel no morth idnia food


Excellent

Laxman singh - Jalandhar

Trip For:

Rated 5/5 on Aug 2025

What's Good: Trip was good but flight was delayed for 2 hours it should have been communicated. Rest was okay thank you


Trip was good

Rahul - Rohtak India

Trip For:

Rated 5/5 on Jul 2025

What's Good: Good trip food for n manali hotel could have been better driver was driving safe.
What's Not Good: Manali hotel food was okay okay only


Never Book TravelOcat ever!!!

Mridula G - Bengaluru

Trip For:

Rated 1/5 on Jul 2025

What's Good: Absolutely nothing
What's Not Good: Worst Ever Experience with TravelOcat Team. Avoid TravelOcat at all costs as you will end up getting fooled big time!!! To begin with, as per their initial email, full amount had to be paid only AFTER PICKUP FROM PORT BLAIR AIRPORT. Initially, we had paid Rs.50k/- one day prior to our departure. But, a TravelOcat representative had been nagging us continuously to pay full amount and had TAKEN full amount of Rs. 53,700/- from us EVEN BEFORE our flight to Port Blair DEPARTED, threatening us that PICKUP will not be done from PORT BLAIR AIRPORT causing us severe MENTAL STRESS. We reached Port Blair a day after due to flight cancellation and reschedule by Air India Flight because of bad weather conditions. Another team member had committed verbally that rescheduling the itinerary is possible in unavoidable circumstances and genuine reasons. But, later again the representative took extra charges of Rs. 12,713/- threatening us that pickup will not be done even though we had paid the initial said amount of Rs. 53,700/- already. He started behaving so rudely and spoke in a harassing manner as if he is sponsoring our trip.
The resort they provided in Havelock Island (Symphony Palms Beach Resort) was also very unhygienic with lots of dead cockroaches found in the room. To add to the chaos, Neil Island mentioned in Itinerary was NOT COVERED citing weird reasons that return flight will be missed. Then, why did you promise in the planned itinerary if you cannot keep up with your words?
And the final nail in the coffin was - Elephanta Beach with complimentary Snorkeling promised was NEVER COVERED citing that the beach is closed due to bad weather from July 19 onwards. This team never informed us about the closure and said that the trip can be undertaken with hassle-free experience. ALL FAKE PROMISES!!! Havelock Island coordinator later promised that refund will be initiated for the Elephanta Beach Trip. Now, they are DENYING to give ANY REFUND for Elephanta Beach and we are still behind the team asking for the deserved REFUND. And they haven't sent any bill receipts till now for which we have been constantly requesting them.
The entire team is only behind money and they will not care for you once they get the amount. Never ever trust them. Extremely unprofessional and condescending behaviour by them!! We are extremely disappointed with the behaviour of this team.
Message To Team TravelOcat: If you have any shame left, try doing honest business.


Excellent

Rahul Kumar - Karnāl

Trip For:

Rated 5/5 on Jul 2025

What's Good: We recently returned from an unforgettable trip to Bali, and we owe so much to TravelOcat’s Kevin for our amazing experience. From the day we booked, he made us feel great with his suggestions for places to visit, things to keep in mind, and the best season to travel. He also provided helpful advice on which currencies to carry. Every part of our itinerary was planned with care, striking the perfect balance of sightseeing, cultural experiences, relaxation, and adventure. Kevin was incredibly knowledgeable about local traditions, history, and hidden gems, suggesting places we never would have found on our own. Whether we were exploring serene temples, trying authentic Balinese cuisine, or enjoying breathtaking landscapes, he ensured every moment was special. What truly stood out was his kindness, professionalism, and flexibility. He was available for our calls 24/7, even with the different time zones. We left Bali with beautiful memories and a deep appreciation for its people and culture, all thanks to Kevin. If you’re planning a trip to Bali, we highly recommend Kevin as your travel planner. You won’t be disappointed. ❤️


Excellent

kumar swamy - Bengaluru

Trip For:

Rated 5/5 on Jul 2025

What's Good: The give very best friend like service so that we are Happybest


Excellent

swapnil ep - Mumbai

Trip For:

Rated 5/5 on Jul 2025

What's Good: The trip was well planned, the stays was also very awesome which made by Rahul sir and Dev sir thanks for the package bro had good time to spend with...... The best part was the snorkeling ultimate good


Excellent

Ishant Jakhar - Jaipur

Trip For:

Rated 5/5 on Jul 2025

What's Good: My husband and I were planning on leaving India from the last 1 year but we were fearing headache in Planning personal life and In going through agents(As we heard of so much cheating by Travel Agents). I had searched in Google for TravelOcat, and Mr. Ankur was coordinating with me. My husband is very choosy and does not like to just trust people, so he questioned Mr. Ankur, who explained the services to him again. Ankur gave us the quotation and the things included therein. We then went online and researched a little about the places and hotels in Singapore to do a little comparison and returned to Ankur again to ask for a revision of the quotation according to the places we had chose and hotels we wanted. We chose Hotel Village Albert Court in Singapore, which is ideal for honeymooners and the kind who value peace and solitude. We troubled poor Mr. Ankur a lot, first on gaining his trust, second on giving him scanned copies of our passports, third on payment, and fourth on revising his best quote. But thank you so much to the entire TravelOcat group and especially to Mr. Ankur, who patiently accepted our pestering and made our Singapore trip memorable.


I recently completed a week-long trip to SINGAPORE organized by mr. Gucharan from TravelOcat. I traveled with my parent. I was highly satisfied with the level of assistance and the attention they provide us for all our queries in detail. Your agent was very patient to understand our travel purposes, likes, and dislikes. The hotels they provided were 5-star, the guide was also well informed about the region. We also cover some more places other than mentioned in our itinerary. It was beyond our expectations.

Sunil Sain - Bhubaneswar

Trip For:

Rated 5/5 on Jun 2025

What's Good: I recently completed a week-long trip to SINGAPORE organized by mr. Gucharan from TravelOcat. I traveled with my parent. I was highly satisfied with the level of assistance and the attention they provide us for all our queries in detail. Your agent was very patient to understand our travel purposes, likes, and dislikes. The hotels they provided were 5-star, the guide was also well informed about the region. We also cover some more places other than mentioned in our itinerary. It was beyond our expectations.


I booked my trip to Bali through TravelOcat Chandigarh office & Ketan bhai, and I have to say they were amazing. They have their own transport, and the dedication of their drivers is really unparalleled. What I liked most was that when they had a pick-up at 4 AM, the driver arrived at the hotel at 2 AM, waiting in the lobby quietly without bothering us, even sending a respectful WhatsApp message that he had arrived, that reflects tremendous dedication and professionalism. My travel consultant, Ketan Khurana, was of great assistance in securing us the best flights and hotels. On our way back, one of our bags was broken (this was not TravelOcat's fault), but Mr. Ketan still liaised with VietJet and had them send us a brand new trolley through courier. This is the ideal travel business for Bali and will definitely be one of the largest travel brands for Bali in the years to come. A strong recommendation and wish lot of succes fo you guys.

Suresh Bishnoi - Jaipur

Trip For:

Rated 5/5 on Jun 2025

What's Good: I booked my trip to Bali through TravelOcat Chandigarh office & Ketan bhai, and I have to say they were amazing. They have their own transport, and the dedication of their drivers is really unparalleled. What I liked most was that when they had a pick-up at 4 AM, the driver arrived at the hotel at 2 AM, waiting in the lobby quietly without bothering us, even sending a respectful WhatsApp message that he had arrived, that reflects tremendous dedication and professionalism. My travel consultant, Ketan Khurana, was of great assistance in securing us the best flights and hotels. On our way back, one of our bags was broken (this was not TravelOcat's fault), but Mr. Ketan still liaised with VietJet and had them send us a brand new trolley through courier. This is the ideal travel business for Bali and will definitely be one of the largest travel brands for Bali in the years to come. A strong recommendation and wish lot of succes fo you guys.


had a wonderful experience.

Anuj bishnoi 0029 - Lucknow

Trip For:

Rated 5/5 on Jun 2025

What's Good: We recently traveled with TravelOcat and had a wonderful experience. On our journey, my wife became ill, and we contacted Ketan Khurana even at midnight. He was available right away and arranged immediate medical care, which was a big relief for us. All through the journey, all services were of the highest standard. Ketan is very experienced and ensured everything went without a hitch. The hotels were great, and our driver was highly experienced…… he knew all the short cuts, allowing us to arrive early at our destinations even during heavy traffic. Absolutely professional service from beginning to end. Strongly recommended Ketan and TravelOcat


Third trip

Manish Mishra - Chandigarh

Trip For:

Rated 5/5 on Jun 2025

What's Good: Great driver and best deal as always


Very Poor Experience - Response to TraveloCat

Anoop Menon - Dubai India

Trip For:

Rated 1/5 on Jun 2025

What's Not Good: Dear TravelOcat Team,

Thank you for taking the time to read and respond to the concerns I raised. I appreciate your acknowledgment of the matter and your willingness to use the feedback constructively.

However, I must respectfully reiterate that when a representative begins to make assumptions or comparisons without understanding the full context, it reflects poorly on the organization and is simply not acceptable.

You have again referred to the point about no confirmed booking or payment being made — but I believe this misses the core issue. When a client is met with a dismissive or condescending attitude right at the beginning, how do you expect them to proceed further or feel confident engaging with your team?

All I was trying to do was seek clarity on whether the quoted price included specific elements (e.g., XYZ) — a perfectly reasonable question and well within any customer’s right. The way the response was delivered, however, made it sound as though I lacked even basic understanding of the difference between domestic and international travel.

Please allow me to clarify: I’ve lived abroad for almost 20 years and have had the privilege of traveling to over 60 countries. I certainly do not expect to be spoken to in a way that undermines this experience — nor would any well-informed traveler.

While I appreciate your acknowledgment and regret, I sincerely hope this feedback is taken seriously and helps ensure better customer experiences going forward.

Best regards,
AM

TravelOcat replied:

05 Jul 2025

Dear Guest,

Thank you for sharing your feedback. We sincerely regret that your experience communicating with our representative did not meet your expectations. We understand how frustrating it can be when you feel your concerns are not addressed professionally or respectfully.

We would like to clarify that there was no confirmed booking or payment under your name, and our agent was only trying to set realistic expectations regarding pricing and inclusions. While you are, of course, free to compare and explore other options, our team must communicate transparently about what is feasible within a given budget. However, this should always be done politely and professionally, and we are sorry if the tone felt condescending or dismissive in any way.

We take your concerns about delayed responses and poor follow-up very seriously and will share this with our team to reinforce timely and courteous communication with all prospective clients, regardless of whether a booking is finalized.

We appreciate you bringing this to our attention and will use it constructively to improve our service quality moving forward. Wishing you all the best for your future travels.

Warm regards,
The TravelOcat Team


very good

Jagaa Singh - Jaipur

Trip For:

Rated 5/5 on Jun 2025

What's Good: We just returned from our 54-member gang trip to Tirthan Valley, Jibhi, Kasol & Manali, all organized by TravelOcat, and trust me it was wesome! Ravindra & Lakhwinder were always available on phone, day and night, resolving even minute-minute issues within seconds. Stay at Hotel Mountain Apple Inn was like home. Mr Ashu is such a good man, providing hot food with big smile and extra blankets without asking. Our driver Bhaiya aka Shanty Paji was having super experience, full patience on narrow hill roads and he know every hidden shortcut, so journey was smooth and safe. Whole trip was just right mix of adventure, relaxation time, and photo stops. No unexpected expenses, no last-minute stress. TravelOcat manage large group like us so professionally—felt like family holiday, not package tour. If you want hassle-free Himalayan memories, just book with TravelOcat. We all giving them full five stars and already planning next holiday with them!


well-organized travel experience. Already looking forward to booking my next trip with them!

Pankaj Choudhary - Jaipur

Trip For:

Rated 5/5 on Jun 2025

What's Good: I recently planned a trip through TravelOcat, and I must say, right from the start until the end – everything was smooth and flawlessly executed. The team was extremely responsive, highly professional, and extremely patient in tailoring the itinerary just the way we desired. They provided us with real-life suggestions, assisted us in selecting the best properties, and ensured that we availed the best value for our money. What impressed me the most was the real-time service that they provided during the journey – each tiny request or question was addressed on the go. There were no surprise bills or last-minute things, which is not common these days! Special thanks to their ground staff and coordinators who were always just a call away. I would 100% recommend TravelOcat to anyone who wants a hassle-free, well-organized travel experience. Already looking forward to booking my next trip with them!


Very Poor

Tanveer Pathan - Jaipur

Trip For:

Rated 1/5 on Jun 2025


Excellent

Krishna Basneth - Karnāl

Trip For:

Rated 5/5 on Jun 2025

What's Good: Trip to Nepal. Ketan bhai you are a gem. Driver was very honest and hotel werebest


Very Poor

Fayzan Abbas - Bengaluru

Trip For:

Rated 1/5 on Jun 2025

What's Not Good: Extremely Disappointed with Travelocat – A Trip Full of Hassles

I booked a travel package to Manali and Shimla with Travelocat, including flights, for a total cost of ₹57,000, which I paid in advance. Unfortunately, this turned out to be a deeply frustrating experience from start to finish.

First, the travel agent delayed booking the flights, causing the fares to increase by ₹3,000, which I was then asked to pay extra. This kind of unprofessionalism is completely unacceptable, especially when the full amount had already been paid well in advance.

To make matters worse, the flights were delayed, and Travelocat never bothered to inform me about it beforehand. I had to find out on my own at the airport. The service throughout the trip was poor, and the hotels provided were far from what was promised – nowhere close to the standard expected from a professional travel agency.

The worst part of the trip was during the return journey, where the driver started demanding extra money, despite everything being prepaid. He stopped the cab multiple times on the highway, and the situation escalated so badly that we had to go to the police station to resolve the issue. Throughout this ordeal, Travelocat remained unreachable and did not answer any calls.

This entire experience was not only stressful but also completely avoidable had Travelocat acted responsibly. I would strongly advise against booking any trips with Travelocat unless they drastically improve their customer service, transparency, and accountability


Excellent

Ajay Samora - Rohtak

Trip For:

Rated 5/5 on Jun 2025

What's Good: Value for money with best support. Thank


Excellent

Sachin Kumar - Hisar

Trip For:

Rated 5/5 on Jun 2025

What's Good: Last month I made an international booking with TravelOcat. The whole experience was flawless from beginning to end. The team was very friendly, professional, organized and supportive; stepping in when needed during the pre-trip visa process, and supporting us with our daily itinerary if necessary. This included close detail to what was covered in any day trips, and keeping the plans realistic. We appreciated the real or close-to-real time contact we received and the overall support team being available was outstanding. Great service and travel agency recommendation from us for you to investigate whether you are considering a domestic or international tour with them.

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