Odysseytravels

I booked my Kashmir trip with Odyssy Travels well in advance (almost three months prior), and my overall experience was quite good. Here’s my detailed review: ✅ Positives: - Smooth Booking Process: Ms Saima from Odyssy Travels was extremely helpful in sharing all the necessary details and ensuring a seamless booking experience. - Trust & Flexibility:They only charged ₹5,000 in advance for the entire travel and transport arrangement, and never pressured us for payments even after two days of sightseeing. I was able to complete the final payment at the last stage, which showed great trust and cooperation from their side. - Excellent Driver: Amir, the driver assigned to us, was not just professional but also incredibly friendly, especially with my kids. His kindness and attentiveness made our time in Kashmir truly enjoyable. - Good Accommodation Choices: Most of the hotels and the houseboat provided were fantastic, contributing to a comfortable and pleasant stay. ❌ Areas for Improvement: - Lack of Follow-Up Calls: During our stay in Kashmir, we did not receive a single call from Odyssy Travels to check on our experience or address any concerns. Although we had a great driver, a routine check-in call would have added a more personal touch and reassurance. - Difficulties in Receiving Invoices: After the trip, I had to follow up multiple times to receive my bills/invoices, which could have been streamlined. - Hotel Quality in Srinagar Market: While most accommodations were excellent, the stay at Chinar Hotel in Srinagar was not up to the mark. A better selection in this area would improve the overall package quality. - Missed Opportunity for Feedback: There were minor but important observations about other hotels that I could have shared if I had received regular calls during the trip. Feedback is essential for any business to improve, and a proactive approach would have enhanced their service quality. Overall, Odyssy Travels provided a good travel experience with trustworthy service and friendly staff. With a little more attention to follow-ups and improving hotel selections in certain areas, they could further refine their customer satisfaction.

We had a great experience with Odyssey travels on our trip to Kashmir. From the time we were planning it was soo seamless and comfortable interaction with the team. Being from down south , I had lot of doubts while travelling to Kashmir but Mushtaq bhai and his coordinator Saima had been with us to make sure we are comfortable and made sure everything was planned to perfection. Saima was always in touch with me providing me regular updates about my itinerary and ensure we had our trip well planned and organised. From the time we landed at Srinagar, we had Aqib Bhai , our driver who was with us all the time. He was more than just a driver. As good as a brother. He took good care of us and made sure we were comfortable at all times . We had a memorable trip and would anytime recommend Mustaq bhai and team for anyone’s trip to Kashmir. ??. Thank you soo much Odyssey travels for making our Kashmir trip a memorable one.

Excellent tour and travel agent. Provides top notch services to customers.

A memorable trip to Kashmir was planned for us by Odyssey Travels. We were a family of 8 people. The stay and itinerary were meticulously planned. The staff were always accessible on the phone. The drivers were so courteous and polite. They knew where and when to take us for our meals and stay. In fact my suitcase got misplaced at the airport. Within twelve hours it was brought to me in Gulmarg. My brother fractured his leg in Pahalgam. Odyssey Travels immediately organised him to be taken to Srinagar to do the needful. I, on behalf of my family, would like to say a big ‘THANK YOU’ to Odyssey Travels for their warmth, meticulous planning and concern. Looking forward to visiting Kashmir again with them. ?

An unforgettable, hassle-free experience! Everything was perfectly organized, and our guide-cum-driver, M. Asif, was exceptional—safe driving, insightful, and always helpful. Highly recommended for a seamless Kashmir adventure.

Our recent trip to Kashmir, covering Srinagar, Gulmarg, and Pahalgam, was nothing short of spectacular, and a huge part of the experience goes to unwavering hospitality of Odyssey Travels and its team. The trip was impeccably organized by Mustaq Bhai, Hida and team ensuring that every detail was taken care of from start to finish. But the highlight of our journey was undoubtedly Jehangir Bhai, our travel guide. His warmth, knowledge, and passion for the region added an unforgettable personal touch to our trip. From guiding us through the beautiful Mughal Gardens in Srinagar to helping us navigate the snow-covered trails of Gulmarg, Jehangir Bhai made sure we had a seamless and enriching experience. His insights into local culture, history, and hidden gems in the region made our trip even more special. The places we visited were breathtaking, with Srinagar’s serene Dal Lake, the snowy landscapes of Gulmarg, and the lush beauty of Pahalgam each offering a unique charm. Throughout the journey, we felt completely cared for, whether it was the comfortable accommodations or the well-planned itinerary that ensured we didn’t miss out on any of the stunning sights. A heartfelt thank you to Mustaq Bhai, Jehangir Bhai and Hida for making this trip so memorable. We look forward to traveling with Odyssey Travels again in the future! Highly recommend this agency for anyone looking for a well-organized, personalized, and unforgettable Kashmir experience.

Amazing experience and lovely arrangements done by Mushtaq bhai and Odyssey travels. Kashmir trip made fabulous by Jahangir bhai. ?