Shine Lanka Holidays

What's Good: The accommodations were comfortable, and the food provided was hygienic and enjoyable.
What's Not Good: I recently visited Sri Lanka with Shine Lanka Holidays, and unfortunately, the experience fell far short of expectations. Here are some key issues I encountered during my 5-day, 4-night trip: Itinerary Mismanagement: The trip started on a poor note. After arriving in Colombo at 1:30 PM, it took nearly 5 hours to reach Sigiriya, leaving Day 1 completely unproductive. On Day 2, we only managed to visit Sigiriya Rock and Dambulla Cave Temple while en route to Kandy. The driver suggested a lunch spot, which turned out to be disappointing. Uncooperative Driver and Host: The driver was argumentative and repeatedly mentioned that the itinerary should have been for 8 days, despite us having booked a 5-day trip. Requests to adjust the plan, such as taking the Ella route or stopping briefly at a beach, were met with rude responses. The host (Insaaf) was equally unhelpful and seemed uninterested in resolving any concerns. Madu River Boat Safari: The safari was another letdown. While it cost $30 per person, additional charges for activities (e.g., taking a photo with a crocodile) were sprung on us unexpectedly. The overall experience felt rushed and poorly coordinated. Additional Charges: Despite not covering much of the promised itinerary, we were asked to pay extra for airport drop-off via Colombo City, even though we hadn't explored the city properly. Positives: Tips for Future Travelers: It’s better to plan your own itinerary and avoid relying on such tours, especially for Indian travelers. Exchange currency at the airport for better rates; the local exchange rates were as low as 3.2 for INR. Be cautious, as some services and activities seemed overly commercialized and overpriced.

Whole trip arrangements are very nice

I recently had the pleasure of joining a tour organized by SHINE LANKA to SRI LANKA, and I can’t recommend them highly enough! From start to finish, the experience was seamless and enriching. The itinerary was well-planned, allowing us to see all the highlights. The accommodations were comfortable, and the transportation was always on time, making it easy to relax and enjoy the journey. Overall, SHINE LANKA met my expectations. Whether you’re a seasoned traveler or looking to explore a new destination, I highly recommend booking with them.
The chauffeur could have given more information about the place.

Our trip was wonderfully planned by shine Lanka, everything was very well organised and awesome.
We loved everything

Whole Trip Was Good We enjoyed, Srilanka is Very Clean & beautiful Country, People are so polite & whether is also good. some Hotel Accommodation need to be do selectively because of far distance from city we can’t explore visiting places, We Missed walking in Streets evening time and in 10 Days trip last two days due to Heavy Rain not able to travel & explore much….. finally thanks to whole Shine Lanka Travels Team, very Friendly & Cooperative?? (Inshaf Sir who organized Whole Trip, Special thanks to our Chauffeur’s Mr.Afraz & Mr.Jennath Sir)Shine Lanka Need to improve Presentation of Itinerary to attract more Travelers……..

Some Hotel Buffet not Available, but they are taking Order time to time and arranging food as per customer requirement….. some Hotels Under Renovation we recommend Please avoid till work completion.

Note:Srilanka Government has no Control on Product MRP (Water Bottles, Soft Drinks, Food items and it’s very expensive on some places) especially for other country travellers every where charges are in Dollars.. We request Travel Agencies need to put some pressure on government to do some necessary changes to boost travel economy for Country…… above information is as per my travel experience Please don’t take it bad

Overall experience was Vey Good ?

We are 4 adult 7 night 8 days tour and travel Sri Lanka dt 17 sep to 22 sep 2024 best tour selection and manege by Shine Lanka Holidays.
Driver Mr Afraj is good good manege full tour

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Through tripcrafters got a good deal to Sri Lanka. Shine Lanka Holidays provide a customized itinerary as our wish. It was a very comfortable tour as per our plan.Thanks to Inshaf who arranged the affordable package. Thanks to Afraz who guided us to all places.

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It was very interesting and joyful.Driver Mr.Jizaan was very cooperative and sincere and helped us to complete the trip as per schedule.Mr.Inshaq was very flexible,trustworthy and Decent. He is very very reliable and recommended to go for his travels.

Arrangements made excellent, vhicle,diver very best, we will try to visit again with you.

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We planned our Sri Lanka vacation via Shina Lanka holidays… Insaaf was the organiser and he looked after our hotel and planning the travel route and Afraj was our guide cum chauffeur, he was amazing at hospitality and made sure all our small needs are looked after during our trip.

It was excellent arrangements...chauffer and car was very good.. well behaved...all hotels were good... thanks a lot for memorable trip of srilanka...i strongly recommend this travel agency...

Our journey with Shine Lanka Holiday surpassed all expectations! From the moment we arrived, their hospitality was exceptional. Rajesh and I had an unforgettable time exploring the beauty of Sri Lanka, thanks to the meticulous planning and warm service provided by Shine Lanka.

A standout highlight was our dedicated driver, Ijaz. His kindness and humility made our travel experience truly enjoyable. Ijaz went above and beyond to ensure our comfort and safety throughout the trip. His local insights and flexibility added a personalized touch to our itinerary, making every moment special.

Our trip to Sri Lanka was to celebrate my husband’s birthday and Ijaz ensured that the hotel made arrangements for a cake ?.

The accommodation arrangements were top-notch, reflecting the company's commitment to quality service. The entire team at Shine Lanka demonstrated professionalism and a genuine passion for ensuring their guests have a fantastic time.

We highly recommend their services to anyone seeking a remarkable and stress-free holiday experience in Sri Lanka. Our heartfelt thanks to the entire Shine Lanka team, especially to Inshaf and Ijaz, for making our trip truly memorable.

Roopa & Rajesh

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Very well customised as per our requirement. Hotel richmond inn in nuwara eliya was the only baf experience among all.

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Excellent is the word I can say about my trip with shine Lanka Holidays I will recommend others for the same

I am delighted to share my experience with @ShineLanka, a truly exceptional travel agency that exceeded all my expectations. From start to finish, their dedication to creating unforgettable experiences and their impeccable service made my journey one to remember.
One of the standout qualities of ShineLanka is their commitment to personalized attention + security. They were readily available to address any questions or concerns I had along the way, ensuring that I felt supported and cared for throughout my trip. Their dedication to customer satisfaction is truly commendable.
They even helped pay my hotel/ food bills when I ran out of SriLankan money. We got an amazing person as our chauffeur cum guide who speaks our language and is ready to take us wherever we want to go and whenever we want to go. In summary, my experience with ShineLanka was nothing short of exceptional. Thank you for going above and beyond. Ended up making friends.

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Trustworthy and secured trip. Even if you are girl or a couple. You can be assure about your security - and service is also good.

I have used their services twice; one trip during 2019 and another during 2022, and it was an amazing experience on both trips. I highly recommend their services, which are always tailored to the exact needs of visitors. Their approach is friendly and they tend to get out of their own way just to ensure ultimate satisfaction of their guests.